Having multiple versions of the Java Virtual Machine (JVM) may cause problems connecting to Wimba.

Windows XP/2000Users
First, check that the correct JVM application is in use:

1. Click Start, Control Panel
2. Open Internet Options
3. Click on the Advanced Tab
4. Search the list for Java (Sun) or Microsoft VM
5. Only the Java (Sun) section should contain a checkmark, if Microsoft VM is checked, remove checkmarks.
6. Re-run the Wizard to check that it is working properly.

Next, check whether more than one JVM is installed

1. Click Start, Control Panel
2. Open Add/Remove Programs
3. Check the list for " Java 2 Runtime" and/or J2SERuntime Environment (J2SE is short for Java 2 Standard Edition)
4. If there is more than one listing for Java 2 Runtime and J2SE, remove all other instances of Java 2 Runtime and J2SE except the latest version.
5. Re-run the Wizard to check that it is working properly

Windows Vista Users
First, check that the correct JVM application is in use:

1. Click Start, Control Panel
2. Click Network and Internet
3. Click Internet Options
4. Click on the Advanced Tab
5. Search the list for Java (Sun) or Microsoft VM
6. Only the Java (Sun) section should contain a checkmark, if Microsoft VM is checked, remove checkmarks.
7. Re-run the Wizard to check that it is working properly.

Next, check whether more than one JVM is installed

1. Click Start, Control Panel
2. Click Programs
3. Click Programs and Features
4. Check the list for " Java 2 Runtime" and/or J2SERuntime Environment (J2SE is short for Java 2 Standard Edition)
5. If there is more than one listing for Java 2 Runtime and J2SE, uninstall all other instances of Java 2 Runtime and J2SE except the latest version.
6. Re-run the Wizard to check that it is working properly.