Additional Resources
Getting help:~
Blackboard support is provided by the CMU Help Desk . For assistance dial 989.774.3662 or toll-free 800.950.1144 ext. 3662. In the event the helpdesk staff is unable to resolve your blackboard-related issue, it will be escalated to the Blackboard Resource Group for resolution. A member of the resource group will make contact to provide a resolution or gather additional information usually within one working day.
The Blackboard Resource Group:
This CMU group makes recommendations regarding the use of course management systems (currently Blackboard). This group also makes recommendations and sets policy with respect to the overall look of Bb at CMU and when updates are made. If you have any questions regarding administrative aspects of Blackboard or foror general technical support contact the CMU Help Desk at 989.774.3662.
Off Campus Library Resources for Blackboard Users
These resources are created specifically to be incorporated into Blackboard course shells for Off-Campus Programs. Curent topics include business, counseling, education and finance. New categories are being added upon request. Visit the following link for more information.
http://ocls.cmich.edu/bb/index.html