Help Desk
Who We Are
The OIT Help Desk is CMU's main provider of technology support to the on and off-campus students, faculty, and staff University wide, 7 days a week.
What We Do
Whenever you have a computer/telecommunications related problem, you can ask the Information Technology Help Desk.
Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.
The range of Help Desk support extends from software packages (such as Microsoft Office and McAfee VirusScan) installed on your personal computer to network resources (such as iCentral and wireless networking). We support both Windows and Mac computers.
Check Your Bandwidth
Log in to check your bandwidth usage for the day, week, or month.
Help Desk Hours
Mon-Thurs: 7 AM to Midnight
Friday: 7 AM to 7 PM
Saturday: 12 PM to 6 PM
Sunday: 12 PM to Midnight
Contact Us for Help
Walk-in: Park Library 101 (map)
Phone: (989) 774-3662
Chat: Click here
Email: helpdesk@cmich.edu
Self-help: How-to Guides and FAQs
Employment Opportunities
Are you a current student and interested in working at the Help Desk? Apply today!
How do I get started?
Need help getting started with your computer and/or other technology?
View our Quick-Start Guide