Medical Emergency

​There are many types of medical emergencies that could occur. Generally, follow the steps below during any medical emergency:

  • Call 911.
  • Ensure that the area is safe (look up, down and around).
  • Check to see if the injured person is breathing, has any pain and knows who they are/where they are located.
  • Don't move the person if they are injured.
  • Comfort the injured person until EMS arrives.

When speaking to the 911 dispatcher, follow directions and be prepared to answer questions about:

  • Your LOCATION, including the best entrance to get to you.
  • The TYPE of medical emergency.
  • Your NAME and PHONE number.

Sudden Cardiac Arrest

  • Check to see if the person is awake (tap them and talk to them).
  • If no response, check for a pulse and breathing for 8-10 seconds.
  • If no pulse or breathing, SEND someone to get the closest AED, CALL 911 and START hands-only CPR (compressions) by pressing hard and fast on their bare chest.
  • Continue compressions until the AED arrives and follow instructions from the AED.
  • Continue CPR until medical professionals arrive.


  • If someone has fallen and is injured, ASK them what hurts and if safe to so, have them stay where they are and then CALL 911.
  • Stay with the person until medical professionals arrive.


  • If someone is bleeding, attempt to STOP THE BLEEDING.
  • Apply PRESSURE over the wound.
  • ELEVATE the area with the wound.
  • Consider using a TOURNIQUET to slow the bleeding.
  • CONTINUE to do so until the bleeding stops or medical professionals arrive.