MichiganWorks! FAQs
CMU Online Certificate Training Programs
Frequently Asked Questions
Where are courses held?
All certificate training courses are done completely online.
What is the process for signing up for a course?
Visit the CMU & MichiganWorks! page.
What happens after I am registered?
Ed2go will notify you directly via email with your access codes (i.e., username and password). You will receive course access within 1 – 4 business days from the date of your registration. Registration is delayed if incorrect email addresses are given to CMU. Be sure to provide the email address you want to use to access the course.
What if I can’t access the course or have technical problems?
If you have any access/technical problems, email call Ed2go at 855-520-6886. Hours of operation are Monday through Friday, 7:30 a.m. to 6:00 p.m., CST.
Do I get college credit for this course?
No. This program is not part of an academic credit program and does not produce credit on a CMU transcript.
What courses are available?
Visit the Ed2Go page
Is there an instructor?
Yes, courses are facilitated by an instructor. After you are registered in the course, you will receive an email with contact information for your instructor.
Do courses lead to industry certification?
Courses lead to certificates of completion from CMU. Some courses prepare you to sit for an industry exam. Successfully passing an industry /association exam leads to certification.
What is the cost of Ed2Go courses?
Cost varies.
Are refunds available?
Payment is nonrefundable upon registration and receipt of course access codes (i.e., password and username).
Who do I contact about questions?
You may call CMU for general questions about registering for a course. If you have questions about the content of the course, you may call Ed2go toll-free at 855-520-6866. If you are unsure of who to call and for what type of information you may call CMU for assistance at 800-950-1144, ext.7141.