Operations and Supply Chain
Operations and supply chain functions are often at the heart of a company's initiatives in cost savings, strategy, and profitability. Analyzing data in these areas can help businesses optimize performance, find and fix underperformance, and capture the potential profitability of the company.
(Client names have been removed in accordance with our non-disclosure agreement.)

Challenge: Will e-commerce selling cannibalize existing value-added business offering?

We helped evaluate a new business model for a global organization to help them understand the financial impact of e-commerce and identify any potential for cannibalization of down-stream products when the company launched a new service higher up on the supply chain.
Benefit to Client
We all know that changes in one area will impact others, but knowing just where that impact will be, and how profound it will be is mere guess work, without analytics. We were able to predict with great accuracy, the impact that e-commerce would have on this client's downstream products, making it easier for them to weigh plans or institute measures to lessen that impact.

Challenge: How can we use knowledge about our business drivers to better plan for future resource needs?

IHBI created a predictive model that uses outpatient and emergency department activity to predict near-term inpatient volumes and doctor-specialty mix to provide an early warning device that can recognize significant increase or decreases in patient volumes.
Benefit to Client
Now, this health care provider won't be caught short staffed or overstaffed as the analytics model gives them timely information to help them plan for changing demand in patient volume.

Challenge: How can we negotiate better rail-rate agreements and what information do our negotiators need to get the best rates?

We built a predictive model based on route, carrier, competitive position, and escalation clauses, using rail shipment details from the last three years. The existing contracts were scored against the model and those that were indicated to be overpriced were identified.
Benefit to Client
Our client relied heavily on rail transport—a means of shipping that's becoming increasingly costly as major cities become more congested. Our model let them identify costly routes and carriers and it identified the variables in the contract that were raising costs. Once gathered, that information was given to company negotiators so they could negotiate better rates for shipping their product by rail. ​

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