Dr. Patricia Chase, MSA Director
I have had the honor of being the Director of the Master of Science in Administration program since 2013. MSA is a dynamic program and I consider it my privilege to work the impressive students, faculty, and staff associated with this unique degree.
I have been in higher education as a faculty member, a counselor, in career services, and as an administrator for over 25 years. Before coming to CMU, I was Dean of Students at Aquinas College and Associate Dean of Student Services, Director of Career Services, and of Counseling, Health and Wellness at Alma College. I have taught at Mid-Michigan Community College, Cleveland State University, the University of Michigan, Alma College, Aquinas College and CMU. Each of my position in Higher Education has strengthened my appreciation of the student experience and increased my desire to provide exceptional support to all of our students.
Although I have lived in Illinois, Ohio and Wisconsin, I consider Michigan my home. It has been a great place to live, work, and raise a family. I also believe higher education in Michigan is second to none and earned my doctorate in Educational Leadership from Eastern Michigan University, a Master of Arts in Counseling from Central Michigan University and my Bachelor of Arts from the University of Michigan, Ann Arbor.
Kimberley Gribben, MSA Assistant Director
My brother and I attended CMU back in the 1970s and I went on to earn my MBA at CMU almost 20 years later. CMU has always had a special place in my heart with lots of great memories of my undergraduate experience here. So, many years later, I was thrilled to be hired at CMU. Prior to that I worked as a bank manager and loan officer. After working a variety of CMU positions, I came to the MSA Program in 1996 as a Coordinator. I was promoted to Assistant Director in 2006. My primary responsibilities are program plan approvals, transfer credit approvals, and research application approvals. I've conducted numerous curriculum evaluations of military educational programs including the Army's College and General Staff College, Civilian Education Systems courses (Army Management Staff College), Defense Acquisitions University acquisitions courses, National Defense University iCollege certificate programs, and Marine Corps Command and Staff College Distance Education Program. In addition, I work closely with the MSA Director on curriculum development and program assessment/review.
I can't say enough good things about the staff at CMU and all of the good things that they do for students and faculty. I am honored and humbled to have been twice selected as a recipient of the Staff Excellence Award (2005-06 and 2012-13). The Staff Excellence Award Program recognizes and rewards dedicated staff who routinely and regularly demonstrate in an outstanding way their commitment to and support of the University's Service Excellence Values: Care, Knowledge, Availability and Follow Through.
Every day I help students advance in their MSA program and graduate. Their success is my success. What can be more satisfying than that? Fire up Chips!
Denise Schafer, MSA Coordinator (International Student Advisor)
I am a proud graduate from Central Michigan University with a Bachelor of Arts (Therapeutic Recreation) and a Master of Science in Administration. I have pursued several careers, and absolutely love that I landed at Central Michigan University and became a part of the Master of Science in Administration (MSA) family. I have had the pleasure of working in various capacities at Central Michigan University and I enjoy the opportunities that I have to meet new and interesting people, interact with our amazing faculty members, and help our MSA students meet their personal, educational, and professional goals.
I have four beautiful children: Sadie, Samuel, Sara, and Seth. Sam and Sara are undergraduates at CMU and Seth is a Freshman at Beal City High School. Sadie is a hair stylist in Grand Rapids, MI and recently became engaged to be married. I enjoy watching Seth play sports, just as I enjoyed watching my older kids when they were in school. I love reading and watching all types of movies. I also like to be active; swimming, walking, bike riding. Amusement parks are my favorite place to be and our family spends a weekend at Cedar Point every summer and me and my kids ride all of the rollercoasters!
Jackie Betzer, MSA Coordinator (Domestic Student Advisor)
I earned both my BSBA ('04) and my MSA ('08) from Central Michigan University. I have worked at CMU in various positions since 2000. My favorite has been academic advising where I have the opportunity to get to know my students and watch them succeed! I have been fortunate enough to advise for the MS in Administration program for almost 10 years now, first through our Global Campus programs working with students around the country and most recently on our main campus right here in Mt. Pleasant. I currently handle academic advising for our main campus domestic students as well as marketing and recruiting of domestic students.
I live about 10 minutes north of Mt. Pleasant with my wonderful husband and our children. My kids are actively involved in many sporting activities and extra-curricular clubs which keeps me very busy. I am also actively involved in many community activities and enjoy any opportunity to promote Central Michigan University to my peers. Fire Up Chips!
Christina Prout, MSA Administrative Assistant
I joined the MSA staff in 2015, but I have been a CMU Chippewa for many years. In the early 90's, I earned my BS in Education from Central Michigan University. Upon graduation, I moved back to the west side of Michigan and worked as a substitute teacher and then as a preschool teacher. Later, I switched careers to the medical field where I worked as a medical records specialist and a medical receptionist. I enjoy working with people and as the administrative secretary I have the privilege to work with a diverse group of people; from students to faculty and from visitors to CMU staff. It was my husband's career that brought us back to the Mt. Pleasant area, and I am thrilled to be back at CMU.
Dr. David Freed, MSA Faculty
Dr. David Freed holds a B.A. degree from the University of Michigan-Flint, an M.S. degree from Michigan State University, and a Doctorate in Public Administration from Western Michigan University. He has taught in the MSA Program for 16 years, the last six as a full-time Assistant Professor. Prior to that, Dave worked for 32 years in state government at the State of Michigan in a variety of increasingly responsible positions, and spent the last 19 years working at executive levels.
David is a firm believer in pragmatic approaches with concrete takeaways for students to incorporate into their work lives. As he says, "Almost anyone can talk about issues. The key piece is the implementation of strategies to achieve results. I want to assist in motivating students to achieve results!"
Dave is married to Mary Jill, and lives in Lansing, Michigan. He and his wife love to travel, as well as participate in numerous outdoor activities.
Dr. James S. Neubecker, MSA Faculty
Dr. James S. Neubecker received his undergraduate degree in accounting from Michigan State University. He received two graduate degrees from Central Michigan University; one in Educational Administration, the other in Business Administration, with a major emphasis in Accounting. He received his doctorate in public administration from Western Michigan University. He has also taken courses in Data Processing. He has served on a number of professional committees with the American Institute of Certified Public Accountants, Michigan Association of CPAs, and Central Michigan University and Ferris State University.
In addition to the formal degree programs, Dr. Neubecker is a Certified Public Accountant and a Certified Internal Auditor. Before joining CMU as a full-time Assistant Professor, Dr. Neubecker was employed as the Deputy Auditor General for the Michigan Auditor General. Prior to that he was an Audit Division Administrator with the Office of the Auditor General, Lansing, Michigan.
He has worked as an adjunct instructor for Aquinas College, Grand Rapids, Michigan; Central Michigan University, and Western Michigan University, Kalamazoo, Michigan. Currently, Dr. Neubecker is an assistant professor at Central Michigan University. I look forward to working with all students in the MSA program—both on and off campus.
Dr. Richard Hayes, MSA Faculty
Dr. Richard L. Hayes has over 35 years' experience in all facets of research, system theory, personnel management, building technology, architecture and the construction industry. For the American Institute of Architects in Washington DC he was Director of Knowledge Resources where he developed, directed, and identified emerging topics in the profession of architecture. For 14 years Dr. Hayes ran the AIA's Research for Practice Program that included the Upjohn Research Initiative. Major projects included The Architect's Handbook of Professional Practice 15th edition (the industry standard for firm management), Architectural Graphic Standards 12th edition as well as overseeing the AIA's Architect's Knowledge Resource Program.
His past professional work experience also includes being with the Center for Public Buildings of The Georgia Institute of Technology on assignment to the Naval Facilities Engineering Command Headquarters serving as their Chief Historic Architect. He has also been the Director of an Architecture Department for a private sector firm and a Research Architect for the US Army Corp of Engineers Construction Engineering Research Laboratory of Champaign, Illinois.
Dr. Hayes' professional registration includes architectural licenses in Michigan, Wisconsin, Georgia, Virginia and a NCARB Certificate. Georgia Tech awarded his Ph.D. focusing on architectural theory in 1995. In 2005 he became a Certified Association Executive (CAE) and in 2014 a Project Management Professional (PMP). Since 2003 he has taught for CMU's Global Campus and in 2016 joined the main campus faculty. Class assignments include MSA core classes (e.g. research methods, strategic planning, and multiculturalism), and IET courses in the Engineering Management concentration.