Researcher FAQs

How do I change my password?

Once you have logged on to the Subject Pool, you can change your password by choosing "My Profile" from the top toolbar. If you would like to change your password, type your new password (twice, for confirmation) in the provided boxes.

I am unable to log in to the Subject Pool, but I know my login name and password are correct, what's the problem?

If you are having trouble logging in to the system, please make sure that your login name is in lowercase letters and your password is accurate. If when you try to log in you receive an error message saying “authentication expired”, your computer needs to have cookies enabled for the web browser. The Subject Pool will not run properly without cookies enabled. If you do not know how to enable cookies, you can call the help desk at #3662, and they can talk you through the procedure.

I do not know my password, how do I find out what it is?

If you have forgotten or do not have your password, you may choose to have it emailed to you. You need to click under "Lost your password?" on the Subject Pool homepage, to have your password emailed to you. You then need to enter your cmich email address or an alternate email address if you changed the email account information for Subject Pool. Your password will be momentarily emailed to the email address that you provided. Please remember that Subject Pool passwords change each semester.

I have completed recruitment for my study, what do I do?

Once you have completed recruitment of participants for your study, please make your study inactive AND notify psypool@cmich.edu so that it can be removed from the Subject Pool.

I have to cancel a study timeslot that participants have already signed up for, what do I do?

If a researcher must cancel a session of a study, he or she must notify the participants AND the Subject Pool Coordinator 24 hours prior to the scheduled time. If a researcher fails show for a study and does not notify the participants and Subject Pool Coordinator, privilege to use the Subject Pool may be revoked for the remaining of the semester. If the researcher fails to show up for or cancels a study session, credit must be granted to the participants that were scheduled to participate.

I want my emails sent to an email address other than my cmich account, how do I change my email address?

You may designate an email address of your choice by clicking "My Profile" from the top toolbar. You need to change the email address information in the box containing your cmich email address.

My participant is not recruited through the Subject Pool, how do I assign credit?

If a participant is not signed up for your study through the Subject Pool you MUST have his/her global ID in order to grant credit. You will have to create an arbitrary timeslot for the participant and then manually sign the participant up for your study using the global ID. The participant must be informed that he or she does not need to attend the arbitrary timeslot.

When must credits be assigned to the participants?

Researchers MUST give credit to participants in the Subject Pool within 24 hours of collecting data. If credit is not granted within 24 hours, the Subject Pool will automatically grant credit to participants, even if they missed participation. Researchers who do not give participants credit within 24 hours may lose their privilege to use the Subject Pool.

 

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