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Strategic Vision

To provide best-in-class business process modeling and information management services to inform strategic direction and improve daily operations in a way that is easily consumable by a wide variety of audiences across ESS.

 Core Services

  • Business Process Modeling
  • Business/Data Analysis
  • Data-driven Performance Metrics
  • Multi-System Data Integration
  • Data Mining and Analytics
  • ESS Dashboard Management
  • ESS Technology Portfolio Management
  • ESS Liaison to OIT
  • Data Warehouse Usage Consultation


Technical Collaborations

Our work priorities are driven by ESS in collaboration​ with the Office of Institutional Research and the Office of Information Technology to drive technical and process efficiencies.

Current and Recent Projects

  • Real-Time Admissions, Enrollment, and Retention Dashboard Enhancements
  • BI Reporting Enhancements
  • Admissions Executive Summary
  • Tuition Management Analysis
  • Relative Risk Index & Reporting
  • Enrollment Gap Reporting and Dashboards
  • Complete Main Campus SIS Data Feeds to Talisma/CRM
  • SSC Campus Implementation
  • Data and Systems Integration

Have an idea or suggestion? Tell us!

We are always eager to know your questions, creative ideas, and suggestions for how we can better understand and support the CMU student experience. Tell us your thoughts!​


Office of Student Success

230 Ronan Hall | (989) 774-3401 |oss@cmich.edu