​Strategic Vision
To provide best-in-class business process modeling and information management services to inform strategic direction and improve daily operations in a way that is easily consumable by a wide variety of audiences across ESS.

Core Services

  • Business Process Modeling
  • Business/Data Analysis
  • Data-driven Performance Metrics
  • Multi-System Data Integration
  • Data Mining and Analytics
  • ESS Dashboard Management
  • ESS Technology Portfolio Management
  • ESS Liaison to OIT
  • Data Warehouse Usage Consultation

Technical Collaborations
Our work priorities are driven by ESS in collaboration​ with the Office of Institutional Research and the Office of Information Technology to drive technical and process efficiencies.

Current and Recent Projects

  • Real-Time Admissions, Enrollment, and Retention Dashboard Enhancements
  • BI Reporting Enhancements
  • Admissions Executive Summary
  • Tuition Management Analysis
  • Relative Risk Index & Reporting
  • Enrollment Gap Reporting and Dashboards
  • Complete Main Campus SIS Data Feeds to Talisma/CRM
  • SSC Campus Implementation
  • Data and Systems Integration

​​Office of Student Success
230 Ronan Hall | (989) 774-3401 |oss@cmich.edu