​Q. Once the classroom request is sent, does that mean I have reserved the room?

A: NO-- Requesting a classroom does not mean that the room has been reserved. Classrooms are not available for your use until you receive a confirmation email from the Registrar's Office.

Q. May I use any empty classroom?

A. NO--you must submit a request to reserve classrooms with the Registrar's Office using Astra.  You may view a list of rooms that can be requested here.

Q. How long will it take for my room reservation request to be processed?

A.  You should have a reply within 1-2 business days.

Q.  Can we add more chairs to the capacity of a classroom?

A. NO--you must contact the Registrar's Office at 774-7245 or 774-3261 and request a larger room.

Q. Can we move chairs around?

A. YES--as long as you put them back in the original order for the next class.

Q. What if the heat/air conditioning is not working?

A. Call the Facilities Management Service Center at 774-6547 during regular business hours. After hours, call 855-432-1141.

Q. What do I do if I need assistance using mediated equipment or I have a problem with it?

A. Media Services, 774-3891, will assist you with training for the mediated equipment.  Media Services will also help with technical problems in a mediated classroom.  Many mediated classrooms come equipped with mounted phones that automatically dial Media Services when they are picked up. If the problem cannot be resolved over the phone, a technician will be sent to the class.

​​Q. When is the latest that a request for the weekend can be submitted?

A. Weekend requests must be submitted by 11 a.m. Friday.