One of the primary ways in which the Care Team will reach out to you is via your CMU email account.  Below is an example of the type of email you may receive. Some people have asked if these emails are legitimate. They are. In some cases, you will be asked to click a link to see your letter. The link in your letter will look similar to the one below. This is just a security measure so we can verify that the correct person is accessing your letter. The link takes you to the CMU login Page (You should recognize it). You will be asked to enter your global Id and password just like you would any other secure CMU website.

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The CMU Care team received a referral about your health, safety, and welfare. We would like to discuss the resources available to help support your success.  To view this message please click on the following link https://cmich-advocate.symplicity.com... You will then need to enter your CMU Global ID and Password. 

Please respond to this Care message, as your not responding could negatively impact your success as a student.  If you have any problems, please reply to this email or call the Care line between 8:00 am-4:30 pm at 989-774-2273.