​​​​​​​​​​​​​​​​​​​​​​​Make an Appointment​   
Your First Appointment​   
While You're Waiting for an Appointment   
Counseling Appointments No Show and Cancellation Policy
If there is a Waitlist

Make an Appointment
Call the Counseling Center on 989-774-3381 or stop by Foust Hall 102 to make an appointment. Office hours are Monday-Friday, 8 am to noon and 1 pm to 5 pm.  

Students need to schedule an appointment to be seen.  Emergency and urgent appointments are available throughout the day. Tell the receptionist if you need to be seen immediately and every effort will be made to ensure you will be seen the same day you call. Please call as early in the day as possible to schedule an urgent or emergency appointment.​  

Your First Appointment  
When you visit the Counseling Center for your initial appointment, please plan to arrive 20 minutes early to complete the required client information. ​​

For each academic year you are seen at the Counseling Center,  you will be required to update your information via the web component we use. 

While You're Waiting for an Appointment
Please see the handout ​While waiting for a counseling appointment-revised May 2019.doc for suggestions, ideas, and resources you may find helpful in taking good care of yourself and addressing the concerns you would like to discuss in counseling.  

Counseling Appointments No Show and Cancellation Policy

  • ​To cancel a scheduled counseling appointment, please call the Counseling Center at least 24 hours in advance.  This will allow another student to use the appointment.
  • Students who do not attend their first scheduled counseling appointment will be removed from their counselor's calendar.
  • Students who do not attend a recurring counseling appointment have 48 hours to contact the Counseling Center to confirm they will attend their next scheduled counseling appointment.  If the Counseling Center is not contacted in 48 hours, the student will be removed from their counselor's calendar.
  • Students who repeatedly cancel appointments with less than 24 hours' notice or don't show up for counseling appointments must meet with the Counseling Center director or designee before scheduling additional regular counseling appointments.

If there is a Waitlist 
During times of peak demand for counseling services, students may have to be placed on a waitlist. The waitlist means that you are simply waiting for a counselor who has an open spot on their schedule. The time a student remains on the waitlist varies.  Feel free to check in with our office staff if you have questions about wait time. While a student is on the waitlist, Crisis/Emergency counseling is still available during our normal hours of operation.  

While waiting, other options you may wish to consider include:

  • Attending one or more we offer throughout the year.
  • Review our While waiting for a counseling appointment-revised May 2019.doc resource sheet which is a collection of self-help information.
  • Review the Supportive Resources​ section of this website for a larger and more complied collection of self-help information.​
  • Other counseling options you may want to consider include:  
    • CMU Psychology Training & Consultation Center (PTCC), 989-774-3147.
    • CMU Center for Community Counseling & Development, 989-774-3532.   
    • A local counseling provider in the community, see our Counseling Resource Sheet 2019.pdf for more information.