Rights and Responsibilities of Clients

Your Rights as a Client

  1. The right of confidentiality, as defined on the previous page.
  2. The right to ask questions and be informed about the nature of counseling and the Counseling center's services. If you do not agree with some part of the services you are receiving, you have the right to withdraw your consent to receive services at any time.
  3. The right to be treated with respect for your personal dignity, autonomy, and privacy. Counseling Center faculty and staff members strive to protect and promote the basic human dignity to which you are entitled.
  4. The right not to be discriminated against because of your age, gender, race ethnicity, national origin, religion, sexual orientation, disability, or socioeconomic status.
  5. The right to request a different counselor than the one assigned to you.
  6. The right to terminate counseling at any time.
  7. The right to a defined counseling goal mutually decided upon by you and your counselor.
  8. The right to be informed, if at all possible before your scheduled appointment time, if your counselor is ill or for other reasons unable to meet with you.
  9. The right to be referred to another helping professional if you desire or could benefit from long term counseling, or if your concerns go beyond our expertise or Scope of Practice.

Your Responsibilities as a Client

  1. To inform the administrative secretary by phone AT LEAST 24 hours in advance or as soon as possible if you cannot meet your appointment time.
  2. To be on time for appointments with your counselor.
  3. To be honest with your counselor, to let him/her know what you like or do not like about what is happening in counseling, or if you feel counseling is not meeting your needs.
  4. To be actively involved in the counseling process by stating your counseling goals, helping to determine session direction and focus, discussing issues that are important to you, using time outside of each session to work on your counseling goals, attempting to change when this is relevant, and learning how one's growth and development can continue following counseling.
  5. To tell your counselor if you wish to terminate the counseling relationship or wish to request a different counselor.

Please discuss any questions or concerns about your counseling or the Counseling Center with your counselor, other CMU counselors, the Counseling Center Director Dr. Ross Rapaport, or the Assistant Vice President for Student Affairs, Mr. Tony Voisin (774-3346). The Counseling Center welcomes your comments and suggestions concerning the services we provide. Formal complaints about a counselor may be made to the State of Michigan Department of Licensing and Regulatory Affairs,  Bureau of Health Professions, Allegation Section, P.O. Box 30670, Lansing, MI 48909-8170, phone: 517-373-9196

CENTRAL MICHIGAN UNIVERSITY

1200 S. Franklin St • Mount Pleasant, Mich. 48859
Phone: 989-774-4000

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