How do I sign up for direct deposit or the CMU Money Card?
Go here (link). There you will have the option to choose direct deposit or the CMU Money Card option.
If I select the CMU Money Card, when will I receive my card?
If you are a student you will receive an e-mail from the Payroll office when your card comes in. You will need to bring photo identification with you to pick up the card in the Payroll office, located in Warriner 204. If you are temporary employee, staff, or faculty the card will be mailed to the permanent address that is showing on your payroll records.
What happens if I do not select a payment option?
A valid payroll method is required to be on file for all CMU employees. Employees that have not selected an electronic payment method will be automatically enrolled to receive the CMU Money Card.
Where will the CMU Money Card be mailed?
CMU Money Cards will be mailed to your permanent address if you are temporary employee, staff, or faculty. Please be sure that you have a current address on file.
Who do I contact if I do not receive my card?
If you haven't received your card please contact the CMU Payroll Office at 989-774-3481. If you have lost your CMU Money Card, you will need to contact Money Network™ at 888-913-0900 as they will need to provide you with a new card. If the card was never activated, a new card will be provided to you free of charge.
What happens if the card is lost or stolen?
You must contact Money Network™ directly at 888-913-0900 to report the card lost or stolen. They will issue you a new card. A fee may be associated with the replacement of your card. You may request rush delivery for an additional fee.
Can I change payment options after I sign up?
Yes, you may change your payroll option via CentralLink, under "My Account". Selecting "Direct deposit or CMU Money Card for my Pay" will open up a new window for you to make your changes. This page contains both your CMU student refund account and your Payroll options. Please make sure you are changing the correct direct deposit.
Does Money Network™ offer a website to check my account information?
Yes, Money Network™ offers online services such as balance inquiry, bill pay, funds transfers, and change of address submissions at www.moneynetwork.com.
Can I have both direct deposit and the CMU Money Card for my payroll?
NO. You can have direct deposit divided amongst several accounts at one time, or you can have the CMU Money Card with your entire pay put on the card but you cannot have both.
Where can I use the CMU Money Card?
Thousands of ATM’s around the United States offer fee free transactions through Allpoint®, and Independent Bank. You may withdraw up to $400 per day subject to each ATM's limit policy. For a complete list of ATM’s available for no or low fees please go to www.moneynetwork.com.
Where can I cash the CMU Money Card checks?
The checks can be cashed at participating locations or deposited to a bank. To find a location near you, please visit www.moneynetwork.com and click on the Money Network Store Locator.
How can I use the CMU Money Card to pay my bills online?
Because it is a debit card Mastercard, you can pay your bills online. There are two options for making payment. You may use your card in the same manner as a debit/credit card or utilize the routing and account number provided with your Money Card information to make an online check payment.
Can my parents put money on the CMU Money Card for me?
No, they would not be allowed to put money on your CMU Money Card only your pay would be deposited to the card. You can contact Money Network at 888-913-0900 to upgrade your account so other deposits can be made to the card.
Is there an application for the CMU Money Card?
There is no application or approval process. Everyone is eligible for the CMU Money Card, but you will need to authorize CMU to issue the card by going to Centrallink and signing up.
What do I do if I forget my PIN?
Call Money Network™ ’s customer service at 888-913-0900. Follow the menu to generate a new PIN. Your new PIN will be active immediately.
Can I have the CMU Money Card if I don’t have or want a checking account?
Yes, you do not need to be affiliated with any bank to have the CMU Money Card.
How long will the funds remain on the CMU Money Card?
Any amount that is not spent will stay on your card so you can spend it whenever you need it. You can hear your balance 24 hours a day by calling Money Network™ at 888-913-0900. You can also view your balance online at www.moneynetwork.com.
How will I know when payroll has been credited to my CMU Money Card?
Does CMU see or get reports on how I use my CMU Money Card?
On payday, you can call 888-913-0900 to hear the amount that was credited to your account. CMU will continue to provide your pay stub showing the amount of your earnings and how much was credited to your account. This information is provided on CentralLink.
No. All of your transactions are private. CMU has access only to your balance and enrollment information. Detailed transaction history can only be obtained by calling Money Network TM's customer service at 888-913-0900 or by viewing your account at www.moneynetwork.com.
What happens to the card if I leave CMU?
If employed by CMU, your final pay will be deposited to your CMU Money Card. The CMU Money Card stays active as long as you have funds available and you can continue to use your card until your account balance is zero.
Is the CMU Money Card FDIC insured?
Yes, all cards are issued through FDIC insured MetaBank, Sioux Falls, SD.
Will I be charged the convenience fee if I use the CMU Money Card to pay my student account?
You can pay your bill in person at the Student Service Court utilizing a Money Network™ check. You may also make payment via the CMU Portal, selecting the e-check option and using the routing and account number provided in your CMU Money Card information packet. You will be charged the 2.75% service fee if your transaction is processed as a MasterCard credit card transaction.
What will it cost me to use the CMU Money Card?
Please refer to the fee schedule provided in the information packet that you received from Money Network TM.
Does CMU receive any payment from Money Network for using their company's prepaid debit card?
We do not receive any payments from Money Network; however, Independent Bank remits a quarterly payment to CMU equal to $1.00 for each monthly disbursement onto a student's CMU Money Card.
**Please note that CMU does not provide your social security number to Money Network TM. When asked for your social security number, please provide your campus ID number preceded by enough zeros to make it the same length as a social security number. Example: ID #999999 would need to be provided as "Social Security Number" 000-99-9999. When asked for the last four digits of your social security number, please provide the last four digits of your campus ID number.
If you have further questions or wish to provide feedback, please contact:
Payroll and Travel Services
Warriner Hall 204
Mount Pleasant, MI 48859