Global Campus Payment Plan FAQ's

Enrollment in the CMU Payment Plan is available via CentralLink; please follow the simple steps outlined in Question 9.

1. What is the CMU Payment Plan?

The CMU Payment Plan is an interest-free installment plan that allows semester charges to be paid over a series of monthly payments.  This is not a loan; therefore, there is no interest or credit check required. 

2. Who is eligible?

To be eligible for participation in the CMU Payment Plan, a student must meet the following requirements:

  • Be an admitted student for the semester in which the CMU Payment Plan will be used.
  • The account must not have any overdue unpaid balance.  The previous semester's charges must be paid in full before enrolling in the CMU Payment Plan.
  • Must not have defaulted on a prior established payment plan.

3. What are some of the advantages of using the CMU Payment Plan?

The CMU Payment Plan offers easy online enrollment, monthly payments, and flexible payment options. 

Your investment in education increases dramatically when you rely on loans or other interest-bearing options.  Paying as much as possible from current income and savings is an easy way to minimize that debt - especially if you can spread those payments over several months.

With the CMU Payment Plan, you borrow less and that saves you money on interest.  You could even graduate debt free!

4. How much does it cost to enroll in the CMU Payment Plan?

There is a $25 nonrefundable enrollment fee assessed each semester when signing up for the CMU Payment Plan. The enrollment fee will be automatically deducted from your bank account immediately upon enrolling in the CMU Payment Plan.  If the enrollment fee returns your agreement will automatically terminate.

5. What payment methods are accepted?

Electronic funds transfer from a checking or savings account or debit/credit card (VISA, Mastercard, Discover and American Express). 

6. How will I be notified of my payment information?

Once your agreement is processed by NBS (Nelnet Business Solutions), you will receive a confirmation notification by email or letter of your payment amount and due dates. You WILL NOT receive a bill each month.  Payments will be automatically processed on the date specified in your notification until the total account balance is paid in full. The notification also serves as a reminder that a $25.00 per semester nonrefundable NBS Enrollment Fee will be processed from the account indicated on the agreement.  Included in the notification is important information you must have to log on to My FACTS Account. My FACTS Account is a service provided to students (and parents if authorized), which enables you to view the current status of your CMU Payment Plan. 

7. How are my payments affected if my student account balance changes (i.e. course drops or adds, financial aid)?

Your CMU Payment Plan balance will be adjusted as your account balance changes.  It is your responsibility to monitor your balance through your My FACTS Account. Information regarding how to access your My FACTS Account is located in your confirmation notification as stated in Question 6 above.  As a courtesy, you will be notified by email if there is a change to your plan that affects your payment amount.

Increases or decreases made to your account balance approximately 10 business days prior to the 5th of the month will be reflected in your next monthly payment. If your account balance changes less than 10 business days prior to the 5th of the month, your next monthly payment will not be adjusted. Subsequent payments will be adjusted accordingly.

8. When will I see my monthly payments post to my CMU student account?

After your monthly payment has been deducted from your checking or savings account or charged to your credit card, there will be a 3-10 business day delay in posting the payment to your CMU student account.  Monthly payment made via credit card will post to your CMU student account within 3 business days.  Monthly payments made via eCheck from a checking or savings account will post to your CMU student account within 10 business days.

9. This sounds great; how can I enroll in the CMU Payment Plan?

The enrollment form for the CMU Payment Plan is available only through eCashier.  You can access e-Cashier from iCentrall using the following instructions:

Log in to the CentralLink at

  • Select the "My Account" link
  • Select the "Payment Plan" link
  • Read FAQ document
  • Click "Proceed to Budget Worksheet" link
  • Click E_cashier_image002

10. How soon can I enroll in the CMU Payment Plan?

The CMU Payment Plan availability corresponds with registration.  The sooner you enroll in the CMU Payment Plan, the more months you have to spread out your payments. Visit our CMU Payment Plan information page for enrollment deadlines.

11. What information do I need when I enroll in the CMU Payment Plan?

Please have the following information ready when you enroll in the CMU Payment Plan:

  • Campus ID Number
  • Semester cost of attendance and financial aid status information
  • Name, address, and email address of the person responsible for making payments
  • Bank name, account number, and routing number or debit/credit card information

12. What happens if I don't have the funds available when my payment is attempted?

If your bank account balance is insufficient to cover your payment and it is returned unpaid, you will be notified of a reattempt date. NBS will deduct a $30 returned payment fee from your bank account or credit card each time a payment is returned. After the third attempt, CMU reserves the right to terminate your payment plan agreement and charge you any associated penalties (i.e. $100 non-payment of tuition fee, $30 monthly late fees).

13. What should I do if I change my bank account?

If your bank account information changes, it is your responsibility to contact Nelnet Business Solutions at (800) 609-8056 at least 2 business days prior to your next scheduled payment to update your bank account information. Failure to do so may result in a payment being returned. Please remember, your bank account will be assessed a $30 returned payment fee each time a payment is returned.

14. What if I have sufficient financial aid funds to cover my semester charges?

If you have sufficient financial aid funds to cover your semester charges in full, it is not necessary for you to take advantage of this option.  Please review your financial aid award* to determine if a payment plan is needed as the $25 enrollment fee is non-refundable if your aid pays your account balance in full. Please contact the Office of Scholarships and Financial Aid at (800) 664-2681, option #2, or by email at with questions about your financial aid eligibility.   

Delays in financial aid disbursements due to filing the FAFSA late, missing documentation, or missing loan activation steps (i.e. entrance loan counseling, signing promissory note), will incur late fees on your student account if not paid by the specified due dates.

If your charges will be more than your financial aid award, you may set up a payment plan for the difference.  A budget worksheet is available in the CentralLink to assist you in determining your monthly payment amount.   

*Your financial aid award(s) can be viewed in CentralLink by clicking on the "Financial Aid Status" link in your Student Quick View section of the homepage.

15. My financial aid has not been awarded yet, but tuition is due. What do I do?

If your aid has not yet been awarded, you may enroll in the CMU Payment Plan to cover your total balance due. Any financial aid payments made to your student account after you enroll in the CMU Payment Plan may result in an adjustment to your CMU Payment Plan budget and monthly payment. Refunds of overpayments (if applicable) will be issued by the university in accordance with our refund policy via the CMU Money Card or by direct deposit.  If your aid is enough to cover your charges, you will not be refunded the $25 enrollment fee.   

16. How often do I need to enroll in the CMU Payment Plan?

You will need to complete a new payment plan application online through the CMU Portal each semester that you choose to enroll.

17. Do on campus and Global Campus students have the same payment plan options?

No; on-campus students and Global Campus students have differing payment plan structures. Your eligibility is dependent upon your admission status. 

18. Where do I go if I have additional questions about the CMU Payment Plan?

Refer to the "Frequently Asked Questions" or "How e-Cashier Works" links located on the toolbar of e-Cashier. You may also contact NBS at (800)-609-8056 or the CMU Student Account Services and University Billing Office at (888)-610-4991.