Online Training Resources

To view the video, click on the title of the workshop.  Once completed, contact us at ext. 7194 or so we can add it to your training log.



The Art of Listening Effectively
Few would ever deny the importance of listening in effective communication, yet how much formal education or training is given to this critical skill? The brief presentation provides two questions that will help in making listening efforts more focused and intentional, and gives an introduction to three skills that can be further researched and practiced for more effective listening.


The Dynamics of Change and Transitions
To better understand the dynamics that are involved in a major change process, an overview of three different models of transitions are presented. Each stage of a transition is then looked at in more detail to identify action steps to help navigate that stage more successfully. The presentation then concludes with eight tips for managing a team through a major change initiative.

20 minutes
Identity Theft Red Flag Training
This program has been developed to monitor and address "Installment Payment" accounts for "red flag" indicators that a person's identity may have been stolen.  All CMU offices that administer such accounts need to view this training to learn what the program is and what to look for. Presented by Mary Roy, General Counsel's Office, as outlined in the ID Theft Red Flags Policy at CMU PowerPoint Presentation
18 minutes
Lines of Reasoning​
Perspectives on harassment in higher education.
​20 minutes
Purpose and Intent of the Performance Review System
Covers how the four needs of employees are built into the performance review process and the cycle for how it is to be used throughout the year. 

​10 minutes
​Your Review
Focuses on how to use each of the four sections of the review form to have great conversations with your supervisor throughout the year. 
​14 minutes
The Supervisor Review Form
Covers the mechanics of how to use the supervisor review form and shares some best practices for having great conversations with your direct reports. 
​14 minutes




Stress Management  
Join us for a lively discussion with Mike Ohrens from Encompass! Topics include personality traits that contribute to stress, identifying what we can and cannot control, commonly prescribed medications and life style change alternatives, and an overview of resources which Encompass provides. 

86 minutes
Managing Stress Panel Webinar
Stressed?  Understandable! Stress increases with any change, and we’ve had a few! Come join Amy Campbell (Counseling), Bob Garcia (Admissions), and Katie Neu (Alumni Relations), as they share their stories of how they are overcoming stress in the various challenges they face (from living alone in downtown Detroit, to working alongside a two-year old, to tackling a new job…and oh yeah, the pandemic!). 

Additional resources to manage stress are available through the Resources for Managing Stress document
​ 62   minutes
Working From Home (WFH) Best Practices Webinar
How do you maintain focus, communication and productivity when physically separated from co-workers and often given a new set of "co-workers" from preschool on up? Join a panel of CMU colleagues including Harley Blake from Human Resources, Tracy Wilson and Brian Roberts from Information Technology, and Jim Rademaker from Public Broadcasting in a discussion of what makes WFH work. 

Additional resources are available through the Resources for Working from Home document
​  67
​Taming the Email and Office Clutter Beasts
Randy Dean is back to share about how we can utilize our Outlook and Email more effectively and make great gains in our productivity as a result. Randy will also include some content from his new program "From Distracted to Productive", where he will talk about some of the most critical areas of distraction in today's frenetic world -- including e- mail distraction, interruptions, social media, and more – and how to address it. Links to the session can be found here: Part 1
  and  Part 2    Manual  Top Ten E-mail Timesavers                   Methodical Daily Regimen
3 1/2 hours

Smart Phones and Terrific Tablets
In this session, Randy Dean will combine two of his popular programs-- Smart Phone Success & Terrific Tablets, and Getting More Productivity from "the Cloud". We'll discuss some of the apps and services that can allow you to be productive anytime, anywhere using your smart phones, tablets, and other computing devices (yes, including that ol' laptop or desktop!) We will also talk about the configuration of apps and services on your phone and tablet devices that may allow them to do much of the work you are currently doing on your traditional computer.  Links to the session can be found here:  Part 1  and  Part 2 

 Manual    Configuring Your Smart Phone

2 1/2 hours​

Assault and Personal Safety
Officer Tim Prout of the CMU Police Department details what to do on campus to prevent assault and ensure personal safety.

3 minutes

Bomb Threats
Officer Tim Prout of the CMU Police Department discusses how to respond to potential bomb threats at the university.
3 minutes
On Campus Injuries 
Tammy Griffin, Manager of Health and Wellness, in the Central Health Improvement Programs reviews three steps to reporting workers' compensation injuries on campus.
6 minutes
Active Shooter   Officer Jeff Ballard of the CMU Police Department shares best practices for responding to an active shooter situation on campus. 3 minutes
Flashpoint: Recognizing and Preventing Violence in the Workplace

This video will help you learn how to identify and address behaviors of concern in the workplace.  Narrators from the Center for Personal Protection and Safety discuss myths of workplace violence, the violence spectrum, and prevention techniques. Presented by Former FBI and Senior Advisors at the Center for Personal Protection & Safety, Stephen J. Romano and Eugene A. Rugala, as outlined in the Flash Point: Recognizing and Preventing Workplace Violence PowerPoint Presentation
Please use global ID and password to login.

20 minutes
Shots Fired: When Lightning Strikes - Guidance for Surviving an Active Shooter Situation

This video intends to instill the survival mindset and teach realistic strategies for dealing with an active shooter situation.  Narrators from the Center for Personal Protection and Safety provide options for action and awareness. Presented by Former FBI and Senior Advisors at the Center for Personal Protection & Safety, Stephen J. Romano and Eugene A. Rugala, as outlined in the Shots Fired: When Lightning Strikes - Guidance for Surviving an Active Shooter Situation PowerPoint Presentation
Please use global ID and password to login. 

20 minutes