Online Training Resources

The Art of Listening Effectively
Few would ever deny the importance of listening in effective communication, yet how much formal education or training is given to this critical skill? The brief presentation provides two questions that will help in making listening efforts more focused and intentional, and gives an introduction to three skills that can be further researched and practiced for more effective listening.

This motivational and inspirational session will focus on continuous improvement in the workplace and how leaders and supervisors can embrace and manage change.  The three mistakes a manager will never make will be covered, along with several skills that lie at the heart of all interpersonal relationships.  This video is from a session of the Leadership Excellence series, which is presented at CMU each fall and spring semester.  Presented by Mike Owens, Former Dean of Students Office.
Please call 989-774-7194 to register for this Blackboard archive.

The Dynamics of Change and Transitions
To better understand the dynamics that are involved in a major change process, an overview of three different models of transitions are presented. Each stage of a transition is then looked at in more detail to identify action steps to help navigate that stage more successfully. The presentation then concludes with eight tips for managing a team through a major change initiative.

Please click on the link above to view the podcast.

Performance conversations can at times be difficult, yet there are few things in your job responsibilities that are of greater importance.  Simply put, nothing impacts your employees and team effectiveness more than you and your relationship with your employees! This video presentation captures a face-to-face program that covers the 4 basic needs of every employee, and what you can do through the Performance Review Process to best meet those needs.  Presented by Harley Blake, Manager of Professional Development Programs.

Watch this short video presentation to better understand the performance review cycle at CMU including the start of the review cycle in July, mid-year check in January, and how to provide ongoing feedback throughout the year.  Presented by Harley Blake, Manager of Professional Development Programs.
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10 minutes

Nikki Turner, SAP/HR Systems Analyst presents this short audio PowerPoint which will walk you through how to update job descriptions, request position changes, request a cost center change, and to request a classification review using CMU’s online process.
Download quick guide here.

Nikki Turner, Manager/HR Info Systems, presents this short audio PowerPoint which will walk you through how to start, edit, and finish a performance review using CMU’s online process.
Download quick guide here.

PERSONAL PRODUCTIVITY

Stress Management  
Join us for a lively discussion with Mike Ohrens from Encompass! Topics include personality traits that contribute to stress, identifying what we can and cannot control, commonly prescribed medications and life style change alternatives, and an overview of resources which Encompass provides. 

Please click on the link to access the video.

Watch this short video presentation by Amy McGinnis, Former Director of Professional Development Programs, to learn more about the history of the Service Excellence initiative, the development of the service values, and how to incorporate them into your everyday work at CMU.

This one-minute presentation was produced by Public Relations & Marketing to highlight CMU's Service Excellence initiative.  Former President Mike Rao and others comment on the importance of the program.

​Smart Phones and Terrific Tablets
In this session, Randy Dean will combine two of his popular programs-- Smart Phone Success & Terrific Tablets, and Getting More Productivity from "the Cloud". We'll discuss some of the apps and services that can allow you to be productive anytime, anywhere using your smart phones, tablets, and other computing devices (yes, including that ol' laptop or desktop!) We will also talk about the configuration of apps and services on your phone and tablet devices that may allow them to do much of the work you are currently doing on your traditional computer.  Links to the session can be found here:  Part 1  and  Part 2 

 Manual    Configuring Your Smart Phone

Assault and Personal Safety
Officer Tim Prout of the CMU Police Department details what to do on campus to prevent assault and ensure personal safety.

3 minutes

Download      Quick Time Player

This video will help you learn how to identify and address behaviors of concern in the workplace.  Narrators from the Center for Personal Protection and Safety discuss myths of workplace violence, the violence spectrum, and prevention techniques.
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Click here to download handouts

This video intends to instill the survival mindset and teach realistic strategies for dealing with an active shooter situation.  Narrators from the Center for Personal Protection and Safety provide options for action and awareness.
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Click here to download handouts 

This is an archived video presentation of the half-day program held at CMU on November 20, 2008.  The video includes speakers from the Center for Personal Protection and Safety who review both the Flashpoint and Shots Fired videos.  Jon Kujat, from Environmental & Safety Services reviews how to be prepared for a weather or fire emergency, and Stan Dinius, former CMU Police chief, reviews CMU's crisis response plan and communication strategies.
Handouts are available under the Course Materials tab in the Blackboard shell.
Please call 989-774-7194 to register for this Blackboard archive.