‚ÄčCMU leaders are dedicated to meeting the expectations and requirements of internal and external constituents, including students, faculty, staff, visitors and community partners. We obtain firsthand information and use it to improve processes, support and interactions, and to deliver the best possible service experience.

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  • Service Excellence: Care, Knowledge, Availability, Follow-Through. These service standards and CMU's long tradition of service excellence are reinforced at this workshop. Also learn how to deal with difficult people and difficult situations.

To register for one of these training opportunities, or to learn more about Professional Development opportunities at CMU please visit the Professional Development Programs website.