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Webinar FAQs

​What happens once I have registered for a webinar?

Once you have registered for the webinar, you will receive a confirmation e-mail letting you know that we have received your registration. If you require documentation of your registration, please retain the e-mail as your documentation. The day before the webinar, you will receive an additional e-mail with information about accessing the webinar as well as a link to the actual live webinar.

What should I do if I do not receive a confirmation e-mail?

Please check your e-mail “junk mail" folder for the confirmation e-mail. If the e-mail is not in that folder, please call 1‑800‑950‑1144, ext. 3718 so that we can ensure you are registered for the webinar.

Do I need special software to access the webinar?

You will need Blackboard Collaborate Launcher to access the webinars. Collaborate Launcher replaces Java. Current Mac-based Collaborate users already utilize the Launcher, so no further action is needed. If you are using a Windows-based PC, we recommend downloading and installing the Launcher ahead of time by following the steps here. It is a one-time process to download and install the Launcher.

Do I have to sign into the webinar? If so, will I need a password?

Please sign-in to the webinar using your first and last name. You will not need a password. We ask you to use your first and last name so that we can confirm your attendance should you need confirmation for work or for certification purposes.

 

Will I need special audio/visual equipment to view and listen to the webinar?

The webinar will be conducted in listen only mode. Speakers for your computer or a headset are required. If you are using a headset, connect your headset to your computer before you launch your Collaborate session. Computers typically have more than one audio input or output option. Collaborate will need to know which audio output to use for your session which is done by running the audio Setup Wizard once you have launched your Collaborate session.

How do I prepare my computer for the webinar?

Use the following steps to prepare your computer for the webinar:

1. Blackboard Collaborate Launcher

You will need Blackboard Collaborate Launcher to access the webinars. Collaborate Launcher replaces Java. Current Mac-based Collaborate users already utilize the Launcher, so no further action is needed. If you are using a Windows-based PC, we recommend downloading and installing the Launcher ahead of time by following the steps here. It is a one-time process to download and install the Launcher.

If you are unable to download Collaborate Launcher prior to the webinar, you will be prompted to do so when you attempt to join the webinar (see below). Please plan on accessing the webinar a few minutes early so you have time to download Collaborate Launcher.

It you have downloaded Collaborate Launcher prior to the webinar, you simply click on 'Launch Blackboard Collaborate now' (see below).

2. Audio Set Up

The webinar will be conducted in listen only mode. You will require speakers for your computer or a headset. If you are using a headset, connect your headset to your computer before you launch your Collaborate session. Because computers typically have more than one audio input or output option, Collaborate needs to be told which one to use for your session. This is done by running the audio Setup Wizard once you have launched your Collaborate session.

3. Run Audio Setup Wizard

At the top of the Collaborate window select Tools > Audio > Audio Setup Wizard

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If I am unable to attend the live session, do I need to notify CMU?

You do not need to notify us if you are unable to attend the live webinar session. Each webinar will be recorded and an archived copy of the recording will be available for listening.

If I miss the live webinar, will a recording of the webinar be available for view?

The live webinar will be recorded and archived at the following website: https://www.cmich.edu/global/programs/profdev/pdwebinars/Pages/default.aspx.

How late can I register for a webinar?

You can register for a webinar up to 24-hours before the webinar start time.