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DOD FAQs

What is Interlibrary Loan?

Get articles, books, movies, music or other items that are currently not available from the CMU Libraries' collections through interlibrary loan and your Documents On Demand Account (ILLiad). We will scan print items for you that are in the CMU collections, as copyright allows. Interlibrary loan enables you to obtain items for your research from libraries around the world.

What is MeLCat?
MeLCat is Michigan's statewide union catalog and resource sharing project, designed especially for Michigan residents.

  • Borrow books, audiobooks, music, movies and more!
  • Over 400 Michigan libraries participate.
  • MeLCat is fast and economical.

Global campus patrons should request the books and other materials that they need through their Documents on Demand (ILLiad) account  We will ship to you materials from the CMU collections or we will get what you need from other libraries.

Global campus patrons who are out of state could check with the libraries in their area to see if there is a similar library sharing service that they can use.

Note: All CMU affiliated patrons can also order books, theses, audio-visual materials, and more through Document on Demand's Interlibrary Loan service and the Documents on Demand (ILLiad) account. Items will be shipped to our Global Campus patrons.

Use the MeLCat search page directly, or find a link to MeLCat inside of your Documents on Demand (ILLiad) account.


Using MeLCat.

You can get to the MeLCat search page directly or use it inside your ILLiad Request Account to make your MeLCat requests.

  1.    Go directly to MeLCat to search for the item.
  2.    If you find an item you want, click Get this from MeLCat! to order it.
  3.    Look for Which library card/account do you want to use?
  4.    Choose "Central Michigan Univ" from the drop down arrow.
  5.    Login with your CMU global ID and password.
  6.    Click  

OR

  1.    Log in to your Documents on Demand (ILLiad) account 
  2.    Look for Place a New Request in the menu on the left side of the page.
  3.    Click Book and look for "Have you searched MelCat?" in the upper right corner. Click MeLCat and follow steps 2 - 6 above.
  4.    If you cannot find the book you want in MeLCat, use the Book Request page that you have open on your other tab to place the request for your book.

You will receive an email when your item arrives. You can pick it up at the Checkout Desk, 2nd floor Park Library, during all other hours that the library is open.


What is Scans on Demand?

Get scans of articles and book chapters delivered to your Documents on Demand (ILLiad) account . This service is available for all CMU affiliated faculty, staff and students.

To place a Scans on Demand request:

  1. Login to your Documents on Demand (ILLiad) account 
  2. Select "Article or Book Chapter" under New Request.
  3. Fill in as much information as you can.
  4. Submit Request.


Scanning in the Library.

The library has three scanners near the Reference Desk on 2nd floor, and one scanner near the elevators on 3rd floor.

Patrons can scan, save, and email their documents free of charge. Instructions on how to scan are located at the machines.


What are your hours?

Our hours are Monday through Friday 8am - 5pm. Pick up your materials at the Checkout Desk, 2nd floor Park Library.


Who should I contact if I have a problem or question?
Contact staff members in the Documents on Demand Office during our hours of operation. During other hours, Research Help desk staff will be able to assist with some questions and problems. If they are unable to be of assistance, they will advise you to contact the Documents on Demand Office during normal business hours. Please see the following contact information:

Documents on Demand
Central Michigan University
202 Park Library
Mt. Pleasant, MI. 48859
Phone: 989-774-3022 or (800) 274-3838
Fax: 989-774-4499
E-Mail: askdod@cmich.edu 

Contact a Staff Member


How do I request materials?
First check CMU's collection for the items that you need. You can try
Smart Search, the Libraries’ catalog, or the Libraries’ databases.

If CMU does not own what you are looking for, or you need a scan of an article or book chapter that we own, please make a request with your Documents On Demand (ILLiad) account.


What materials are available?
We can obtain most:

  • articles from journals and newspapers
  • books and book chapters
  • audiobooks
  • music & movies
  • dissertations and theses
  • non-print material (cassettes, DVDs, etc.)
  • sample EDU projects
  • sample MSA projects*
  • conference proceedings and more

*CMU Library does not own the customized MSA textbooks


Are there any limitations on what can be requested?

Please note: It is not the intent of Documents on Demand's interlibrary loan service to borrow textbooks or course required books in lieu of purchase.

Please do not order textbooks because:

  • Few university libraries purchase required textbooks, making these types of materials difficult to obtain.
  • Loan periods for borrowed textbooks are too short, generally around three weeks. These loan periods are set by the lending library, not CMU Libraries.
  • Failure to return items can result in charges for at minimum the full replacement cost of the item, plus a processing fee. Some libraries charge more than the full replacement cost. These fees are set by the lending library, not CMU Libraries.

Recently published books and books more than 80 years old may be difficult to obtain. We generally cannot obtain genealogical materials and reference materials (dictionaries, directories, encyclopedias, etc.). Conference proceedings and association publications may be difficult to obtain.

Any material that can be scanned within the limits of copyright compliance will be provided.

Please note:

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the Law, libraries and archives are authorized to furnish a photocopy or other reproductions. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of that order would involve violation of the law.


Where will my material come from?
If you request material not in the CMU Libraries' collection, we will request the materials that you need from other libraries. 


What information do I need to make a request?
Please complete as many areas as possible on the request forms. For articles, we at least the article title. For books, we need the title and the year published if there are several editions.


When will my material arrive?

  • Requested articles usually arrive within 1-3 business days.
  • Requested books usually arrive within 5-7 business days.

We select sources that will respond to our requests in the shortest period of time. Depending on a combination of factors including your time frame and the kind of material you are requesting, your material may arrive in the Documents on Demand Office in as little as 24 hours or in a few weeks. Most orders are filled within about five business days. Once the request has gone out of our office, the supplier of the material determines how quickly it will get here. The supplier also sets the loan period and may set special conditions on the use of the material.


How will I know when my material has arrived?
We send you a notification via your CMU e-mail.


How long can I use the material?
The supplying library sets the due date and renewal rules. Please contact us if you need to renew material, or log into your account for MeLCat books or in your Documents On Demand (ILLiad) account for books borrowed through there.

Articles and book chapters can be downloaded and printed. Downloaded articles from some providers have a 60 day limit on being kept in digital format. You can keep printouts as long as you wish.

CMU Library owned material check out periods depends on Patron Status.

  • Undergraduate students Continental U.S. -- 30 days
  • Undergraduate students - Canada --42 days
  • Graduate students -- 60 days
  • Faculty/Staff -- 184 days


How can I return materials from off campus?
We now have FREE RETURN SHIPPING! Documents on Demand will pay the cost of shipping books and photocopies of articles to you. We will also include one free FedEx return shipping label for you to use to return your books. This FedEx free return shipping program is available in all 50 states. Any photocopies or electronic documents you receive are yours to keep. 

If you decide to not ship your books back all in one package, you will need to pay for return shipping for the remaining items. Books can be returned First Class, Priority Mail, or Ground Service (UPS). PLEASE always insure your package when mailing books back to us. Documents on Demand recommends that you insure books for $80.00 each.

Documents on Demand
Central Michigan University
Park Library Room 202
250 East Preston
Mount Pleasant MI 48859


Are there any charges for this service?

There will be no charges to you for obtaining materials for this service. However, if you keep material past the return date, an overdue fee of $5.00 is charged. If an item is lost, the cost of the item or the lending library's replacement charge and a $15.00 processing fee is charged to you.


How do I use Google Scholar to make Interlibrary Loan Requests?

  • Go to Google Scholar. 
  • Clickgooglesettings.png 
  • Click "Library links." 
  • Search for "Central Michigan University" and "WorldCat," then click the checkboxes and Save.
    • Your computer will now bring up the Find It! @ CMU link (you may have to click the More link to see it).
  • Click the GO button next to "Get this for me" to make your request with Documents on Demand.
Go back to the Documents on Demand Page.


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