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Counseling Center

CMU Counseling Center adds staff, diversifies services

Redesigned service model will help serve more students

Contact: Heather Smith


​Central Michigan University students prioritized improved access to counseling services last year during the process of evaluating the university’s academic structure.

This fall, they’re seeing progress.

The Counseling Center has hired two counselors and one support staff member since December. And the staff is thinking creatively to maximize resources.

“It is very clear our students want more counselors, and we are still carefully reviewing and evaluating our service delivery,” said Tony Voisin, associate vice president for student affairs. “It isn’t only face-to-face sessions; there are additional ways to provide high-quality counseling services to our students.”

Counseling Center Director Melissa Hutchinson and her staff have redesigned their service model to include:

  • Online counseling resources.
  • Support groups and educational workshops.
  • Expressive arts — stress and anxiety relief through hands-on activities and music.
  • “Walk-in Wednesdays” — 20-minute consultations with counselors on a walk-in basis.
  • The Stepped Care model of delivering and monitoring student wellness plans, which enables the most effective yet least resource-intensive intervention to be delivered to students first. Student wellness plans are adjusted according to the needs of the student.

“All of these efforts come into play to support our students,” Voisin said. “Different delivery is really key for us.”

Hutchinson agrees and is enthusiastic about the center’s service model redesign.

“I am excited about the variety of services available and the students’ opportunity to choose the services that best meet their needs,” she said.

Descriptions for each of the Counseling Center’s new services — as well as contact information and other resources — can be found on the center’s website.

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