Educators are professionals and expect learners to exhibit professional behaviors that contribute to a positive learning environment. However, that ideal is not always the case; learners may not be engaged, are reluctant to participate, and may display
, incivility, and disruptive behavior in the classroom. Perhaps the most critical challenge affecting teaching and learning is implementing appropriate class management strategies (Etheridge, 2010).
Perhaps you excel at developing a positive rapport with the majority of your learners. There still may be the occasional learner who is difficult to connect. Here are suggestions to manage behavior.
Take the first step - Evaluate your current style of class management to ensure methods have impact.
Addressing microaggressions, incivility, and disruptive behavior – The key to managing disruptive behavior is to demonstrate strategies to de-escalate situations (Pickford, 2007) (refer to a few strategies below).
Supporting quiet, shy, fearful, and uncertain learners – Engage learners who have a fear of failure, are overly thoughtful, introverted, and lack self-confidence.
Utilizing accommodations – CMU provides resources for learners who need accommodations. Review pages such as those on
ADA, and a
Digital Content Accessibility to become familiar with the range of related resources available.
Making the most of difficult topics of discussion – Prepare for facilitating topics about race, religion, politics, gender, identity, and sexuality.
Class management starts before the first day: set the tone, prepare your classroom, and be prepared to serve as a pressure release valve. Get to know your learners and remind them you are available outside of class to meet. With a well-thought-out plan, you can foster a positive learning experience. Please let us know if we can assist you in creating a class management plan.
- To see what events we may be offering related to class management, check out our CETL Events Page
- Schedule a time with CETL staff to discuss class management needs for your course.
Etheridge, T. (2010). Assertive discipline and its impact on disruptive behaviour (Doctoral Dissertation). Retrieved from Pro-Quest Dissertations & Theses database. (Publication No. AAT 3409180).
Pickford, R., & Race, P. (2007). Making Teaching Work
. Sage Publications.