Office of Information Technology

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​The Office of Information Technology (OIT) provides a number of core services to CMU faculty, staff, and students.
 
OIT manages academic systems, the multimedia production and mediation in the classroom, the University data network including campus-wide wireless access, voice & chat systems, physical & virtual security, physical infrastructure & virtual infrastructure, and administrative applications.

Support for all technology services is provided through the Help Desk, which, in addition to being open during regular business hours, is also open most evenings and weekends. OIT also offers support for personal devices through heavily discounted cell phone and compu​ter repair services.
 

OIT @ CMU

  • Complete wireless 802.11A/G/N coverage in all campus buildings
  • 60% of the centralized infrastructure has been virtualized
  • 100% of classrooms mediated, with a response time on service calls under 10 minutes
  • Over 2,500 student workstations available across campus
  • Night and weekend multi-channel support available for both institutional and personal technology​