Information for students

CMU's Office of Information Technology provides numerous technology services to CMU's student community. This page contains a selection of the technology that we think you'll commonly use at CMU as a student. It also contains information that you will find useful as a student starting out at CMU.

Video: Technology @ CMU: Preparing for Day 1 and Beyond

This 21 minute video offers answers to some of the most frequently asked questions posed by incoming students, parents, guardians, and supporters.

View Video

Getting help

Of course, if you're having trouble with anything listed on this page, or if you just need some technical help in general, the OIT Help Desk has your back. You can call us, email us, chat with us online, or even drop in to see us in person. You can find out more at

Or, if you're just looking for our number, give us a call at (989) 774-3662.

Your account

Your online username/account at CMU is known as your Global ID. Generally, your Global ID comprises the first five letters of your last name, a number, then your first and middle initials. For example, if your name is Frank T. Chippewa, your Global ID might be chipp1ft.

It's incredibly important that you don't share your Global ID password with anyone, since it can be used to access a lot of information about you, including the ability to change your direct deposit or tuition refund settings.

If you haven't set up your Global ID yet, you can do so by visiting If that doesn't work for you, or if you need any other help, please contact the OIT Help Desk.

Multi-factor authentication (MFA)

In April 2021, OIT enabled MFA for student accounts on an opt-in basis, but this optional phase is about to conclude. Beginning September 13, 2021, all students will be required to be enrolled in and using MFA in order to log into CMU's online services from off-campus locations. If you haven't done so already, please take a moment to enroll in MFA before the deadline.

You can find instructions, FAQs, and additional resources pertaining to MFA at


Before using technology at CMU, you should familiarize yourself with a couple of important policies we have in place. Remember: We're all responsible for making sure that we're appropriately using technology and safeguarding access to our accounts.

CMU's network

CMU provides Wi-Fi access for all faculty, staff, and students. We also provide the option for guests on campus to register temporarily on our network. You can get online by connecting to the "CMICH" network. (Note that centers and remote locations may have alternate or additional wireless networks.)

Software and printing

Through various partnerships, CMU students have access to install software packages or access them online through the Virtual Lab.

  • Microsoft Office. You can install the desktop version of Microsoft Office on up to five computers, and you can install the mobile apps on up to ten devices.
  • Adobe Creative Cloud. CMU has partnered with Adobe to become an Adobe Creative Campus, providing access to Creative Cloud to all CMU students. Check out our KB article to find out how to install and use Adobe CC on your personal computer for as long as you are an active student.
  • Virtual Lab. Some software isn't available for you to install on your computer, such as statistical software packes. Most such software is available through CMU's Virtual Lab, which you can access from your own computer. Software availability may change, so please check this article on occasion.
  • PrintQ. CMU provides each undergraduate student with $12 of printing allocation (300 black-and-white pages) per semester, with PrintQ stations distributed in many places on campus.

Online services

  • Office 365. Through your Office 365 account at CMU, you have access to numerous online services through our partnership with Microsoft. In addition to your email, you can access these services through the "waffle" menu at the top-left of your webmail screen. Find out more on our Technology Training & Awareness site.
  • CentralLink: CMU students, faculty, and staff can visit CentralLink to quickly access all of CMU's online services by clicking My Account at the top of the page when signed in.
  • Email: CMU email uses Office 365 and can be accessed through the top bar in CentralLink or by going directly to
  • Blackboard: CMU uses Blackboard for its online learning environment, where instructors will post course materials, host discussion boards, hold tests and quizzes, and much more. As a student, you'll be spending a lot of time here.
  • Degree Progress: Check your progress toward getting your degree in your program, coordinate with advisors, and much more.
  • Online storage: Everyone at CMU gets a full terabyte of cloud-based storage through OneDrive. It's a great way to collaborate with your peers and colleagues--and it's so much space that you'll probably never fill it up.

If you still have questions or technical problems...

Click to chat with the Help Desk