Communication

The Office of Information Technology is CMU's business and residential telephone, cable television, and internet service provider. Services are provided to the main campus and to student resident halls.

Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD) software automatically accepts and equally routes incoming calls to fixed group of agents assigned to an ACD Group based on their job function, workload, and availability...
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Cable TV
Campus cable television services are available in all student residence halls and apartments, as well as all academic buildings...
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CONNECT (Cell Phone Program)
CONNECT CMU Cellular Services is committed to servicing the mobile technology needs of CMU students, staff, faculty, alumni, and retirees...
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Emergency Notification (Central Alert)
CMU has implemented measures to enhance communication in the event of an emergency...
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Graphic Design
FaCIT’s professional staff is available to provide design assistance, from the first concept sketches to fully polished designs...
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Instant Messaging (Chat)
OIT provides secure, real-time, chat and document exchange via its Openfire Jabber server...
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Landline Telephone
The Office of Information Technology owns and operates its own telephone switch.  Telephone services are provided for all faculty, staff and students on the main campus...
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Telephone Conferencing (Codec Bridge)
Anyone using the CMU telephone system can make a three-way conference call no matter what type of telephone instrument is being used...
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Video Conferencing (Codec)
Two video conferencing facilities featuring standards-based H.323 codecs are available for use...
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