The Office of Information Technology offers advice on the purchase of computers and
computer-related products. Software and hardware
support for faculty, staff, and students is provided by the OIT Help Desk. A variety of tools and services
are available for technical support staff to centrally manage desktop
computers using automated processes.
Computer Purchase Program
In cooperation with the University
Purchasing Office, OIT participates in negotiations with several major
Desktop Configuration Management is a
service offering from OIT for use by technical support staff both within
OIT and by departmental technicians...
Available to all CMU departments , the
OIT Technical Services division will diagnose and repair all desktops
and laptops for any major computer brand...
Mobile Computing Support
The OIT Help Desk provides best efforts
support for all platforms of mobile devices, with a focus on IOS/Android
devices, integration with University managed technology services, and
network and e-mail connectivity...
Personal Computer Repair
Available to all CMU, students, staff,
and faculty, the OIT Technical Services division will diagnose and
repair all aspect of personal computing...
Residential Services (Resnet)
Available exclusively to our on-campus
residence, the OIT Technical Services division provides free anti-virus
installation, virus and malware cleaning, wired and wireless network
troubleshooting, and operating security updates...