Desktop Computing and Support

The Office of Information Technology offers advice on the purchase of computers and computer-related products. Software and hardware support for faculty, staff, and students is provided by the OIT Help Desk. A variety of tools and services are available for technical support staff to centrally manage desktop computers using automated processes.​

Computer Purchase Program
In cooperation with the University Purchasing Office, OIT participates in negotiations with several major computer manufacturers...
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Desktop Configuration
Desktop Configuration Management is a service offering from OIT for use by technical support staff both within OIT and by departmental technicians...
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Desktop Support
Available to all CMU departments , the OIT Technical Services division will diagnose and repair all desktops and laptops for any major computer brand...
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Mobile Computing Support
The OIT Help Desk provides best efforts support for all platforms of mobile devices, with a focus on IOS/Android devices, integration with University managed technology services, and network and e-mail connectivity...
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Personal Computer Repair
Available to all CMU, students, staff, and faculty, the OIT Technical Services division will diagnose and repair all aspect of personal computing...
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Residential Services (Resnet)
Available exclusively to our on-campus residence, the OIT Technical Services division provides free anti-virus installation, virus and malware cleaning, wired and wireless network troubleshooting, and operating security updates...
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