Security Incident Response

OIT has trained and certified personnel available to triage suspected security incidents. Whether it’s a suspected virus, intrusion or other form of digital mayhem, OIT can assist the university in assessment, recovery, and return to normal operation.

Getting Started

Contact the Help Desk at (989) 774-3662 to request a follow up consultation from one of our in house experts.  Please be prepared to relay as many specific details as possible regarding the matter that requires investigation, such as IP address, MAC address, machine name, operating system, time, date, vicinity, and nature of the incident.