Holiday Maintenance 2012

Team Site Upgrades

Duration: 12/14/2012 5:00 p.m. – 12/16/2012 11:59 p.m.
Description: CMU’s Team Sites will be upgraded from SharePoint 2007 to SharePoint 2010.  This brings a number of new features and improved features, including and improved interface, better interoperability with Microsoft Office for Windows and Macs, and the introduction of social tagging features.  During the upgrade, Team Sites will be unavailable.  This maintenance will conclude as soon as possible, but please expect a service outage for the duration of the weekend.

Network Upgrades

Duration: 12/19/2012 10:00 p.m. – 12/20/2012 6:00 a.m.
Description: Includes upgrades to the network registration system and other networking equipment.  If you are on campus during this time, please expect sporadic network outages.  This time has been chosen because of minimal personnel presence on campus.

Blackboard – Annual Course Purge

Duration: 12/24/2012 – 1/1/2013
Description: This maintenance occurs each year and removes old course shells from our production Blackboard environment, improving response time and overall system performance for all Blackboard users.    Blackboard will be unavailable for the duration of this process.

ImageNow Health Check Improvements

Duration: 12/24/2012 – 1/2/2013
Description: Includes several minor adjustments as recommended by our vendor.  This is phase I of these adjustments.  This work will be contained within the university closure, but ImageNow service will be mostly available during this extended maintenance window.  If you plan to use ImageNow during this time, however, please expect the possibility of sporadic service outages as services are intermittently restarted.

Exchange – Service Pack Update and Elimination of Public Folders

Duration: 1/2/2013 3:00 a.m. – 1/2/2013 7:00 a.m.
Description: Note that this maintenance occurs prior to the start of business on the morning that the university reopens.  CMU’s faculty/staff email system will receive a Service Pack update to provide security patches and pave the way for testing Office 365.  Public Folders will also be eliminated.  Note that this does not affect personal folders.

If you use Outlook 2003, this update will result in your inability to view free/busy information and to use the offline address book.  If you currently use Outlook 2003, please upgrade your Microsoft Office installation as soon as possible.  For university-owned computers, please check the Software Center for the latest available version of Microsoft Office or contact the OIT Help Desk at 989.774.3662 to request assistance.



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Phone: 989-774-4000

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