Support Services

​​​​​​​As your wireless account management partner, we are happy to take on the time-consuming tasks of coordinating with the carriers on all aspects of your service. Due to the nature of our accounts, carrier representatives may need to reach out to us for authorization when releasing certain details regarding account. 

Carrier Support Numbers
AT&T - (800) 331 - 0500
Sprint - (800) 927 - 2199
Verizon - (800) 295 - 1614

Insurance Options

​Insurance policies can be purchased directly by the customer through any 3rd party provider.

Square Trade - Square Trade offers warranties for smart phones, laptops, and other electroncis.

AppleCare Products​ - Purchase the AppleCare Protection Plan or AppleCare+ to extend the coverage on your Apple product.

Lost or Stolen Devices

To report a lost or stolen phone, contact our office by phone or email, or visit us at our location in Woldt Dining. We will work with your carrier to suspend your service immediately.

Buyer's Remorse/Replacing Purchases​

​You can return a device within 14 days of the date of purchase.​​​​​ If you have a defective device and your device is still under the manufacture’s warranty, you can replace the device through a warranty exchange. 

Data/Information Transfer​

CONNECT can transfer your contacts from one device to another.
  • Data Transfer (CONNECT Customer):​ FREE
  • Data Transfer (Non CONNECT Customer):​ $3.00 

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