About the Technology Awareness and Training Team

​The Technology Awareness and Training Team was created and efforts were launched throughout the Summer of 2018. The team is based within the Office of Information Technology, but our collaboration and impact are University-wide.

The team's objectives are focused on:

  1. Creating an awareness of enterprise (and other useful) technologies (software, hardware, systems, +) that are available for use across the CMU community;
  2. Coordinating, creating, offering, and facilitating general and customized training materials and opportunities for all users;
  3. Assisting users with the tasks of identifying and implementing the technologies that best suit their needs to achieve a goal, overcome a challenge, improve an experience, simplify a task, save time or money, and more;
  4. Championing creative use and best practices throughout implementation and use;
  5. Providing a connection to ongoing support for users;
  6. Reviewing survey data and welcoming information contributions and proposals from parties that are interested in collaborating on efforts in an order of established priority.

Meet Brian & Zoë

Brian and Zoe 

Sometimes, we dress up.

Brian A. Roberts
Title: Coordinator of Instructional Technology
@CMU since 1997 as staff
Phone: 989-774-2116
Office: Park 311

Brian has worn a lot of different hats in his career, prior to and, at CMU; photojournalist, photographer, web developer, multimedia producer, instructional technologist, trainer, instructor, writer, presenter, moderator, project manager, consultant, event planner, cheerleader, nerd, fire fighter, and more. He thrives on being an all-around friend, colleague, and resource to students, faculty, and staff. 

His favorite part about his job is that he gets to learn a little bit about a lot of things via interactions with faculty, staff, and students from a wide variety of disciplines, departments, and organizations throughout the CMU community. Sure, this can make him dangerous at cocktail parties, but it also helps him maintain a grasp on the needs, wishes, challenges, and solutions that exist across the University landscape.

Brian loves facilitating the process of connecting those in need with the technology and training that allows them to be successful.
Away from work, Roberts enjoys spending time with amazing wife (Courtney) and daughter (Avery), quality time with friends and family, attending CMU sporting events, boating, traveling, listening to music, entertaining, adventure seeking, and road tripping with the stereo cranked up and the top off of his beloved Jeep Wrangler. 

Zoë Deschaine
Title: Instructional Technology Graduate Assistant
@CMU Undergrad/Grad
Office: Park 311

 Zoë is no stranger to CMU. She attended here as an undergrad and was so in love she decided to stay for her Master's in Music Education. Why is she working in the technology department, you ask? That seems like a strange fit... In reality, Zoë loves to learn about the many available technological options to enhance her teaching and also be more efficient in every day life. This job just seemed like the perfect fit. Zoë uses her teaching background as a means to help facilitate her role in the office. 

Her favorite part of the job is that she gets to help faculty, staff, and students on campus and show them how to effectively use the available tools for whatever needs they may have. She also loves to promote awareness for those tools that others may not know about, but are available through CMU as well.

When not in the office, Zoë can be seen around town hanging out with friends and family, singing karaoke, walking in the park, as well as working on her latest knitting project. She considers herself a bit of a coffee connoisseur, so you might see her at your favorite local café as well. She loves traveling to visit friends and family who are all over the United States and exploring new places to visit.