Provide a Consolidated, Leveraged Technology Infrastructure

Value Statement

OIT offers an organized, systematic approach to provisioning highly efficient, dependable, reliable, SLA-based services that sustain all of CMU's IT operations while aggressively consolidating services and costs.

Service Components

Data Center Management

  • The housing of physical server hardware in the Data Center. This is a centrally managed and backed-up windows application and operating system housing service. This allows customers to house a server and associated applications in a managed data center.

Data Reporting

  • The Office of Information Technology is very focused on data reporting. Data collection can be used to measure performance of systems, support, and other various metrics.

Database Hosting

  • The central hosting and administration of databases applications. This allows customers to have locally developed database applications hosted in a managed data center.

Disaster Recovery

  • OIT is continually updating and modifying a disaster recovery plan, in the event of an extended outage or disaster.

Domain Name Service (DNS)

  • The deployment of network infrastructure that is shared across student housing, administrative, and academic areas of the University

Enterprise Architecture Management

  • Includes the hosting, management, and administration of the Systems Management server for software/patch delivery, anti-virus updates, and Asset Management Auto-Discovery.

Enterprise Search

  • OIT leverages a few search applications to enhance the navigation and usability of CMU web content.

File Storage

  • The central hosting and administration for file and storage services. This allows the utilization of file space on centrally managed file servers or purchase file space quotas on the SAN, to support their business unit.

Load Balancing

  • Network equipment that distributes workload between servers to decrease stress on any individual server.

Local Area Networking

  • Technical support on client configuration and access to the University Network; Individual user service for Internet access outside of the university Intranet; The deployment of network infrastructure that is shared across student housing, administrative, and academic areas of the University.

Managed Backup

  • Centrally hosted and administered desktop and server backup systems.

Server Co-hosting

  • OIT provides co-hosting services for distributed colleges, and hosts computer equipment in our secure data center.

Server Co-location

  • OIT provides co-location services for distributed colleges, and hosts computer equipment in our secure data center.

Server Hosting

  • A collection of tools used to monitor server performance and up-time.

Systems and Asset Management

  • Includes the hosting, management, and administration of the Systems Management server for software/patch delivery, anti-virus updates, and Asset Management Auto-Discovery.

Virtual Machine Hosting

  • Tools used to monitor and balance traffic to a server that houses virtual machine applications that are accessed from multiple clients across campus.

Wireless

  • CMU provides access to the University wide network via the 802.11g/n wireless standard in several locations across campus. The list is increasing, as funding is acquired for expansion.

CENTRAL MICHIGAN UNIVERSITY

1200 S. Franklin St • Mount Pleasant, Mich. 48859
Phone: 989-774-4000

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