How do I get help?
If you need immediate assistance, please call the Help Desk at
to chat with us! Why not drop a line to email@example.com? Stop by and visit us in person at Park Library room 101! There are plenty of ways to get help!
Hours of Operation
Please note: hours may vary during holiday breaks, or when classes are not in session.
- Mon-Thurs: 7 AM to Midnight
- Friday: 7 AM to 6 PM
- Saturday: 12 PM to 6 PM
- Sunday: 12 PM to Midnight
Hours of Operation (Spring Break 2015 Only)
- Saturday, March 7th: Closed
- Sunday, March 8th: Closed
- Monday, March 9th through Thursday, March 12th: 7 AM to 6 PM
- Friday, March 13th: Normal hours resume (see above)
Common Technical Assistance Topics (and Solutions!)
Check your Bandwidth
Log in here
to check your on-campus bandwidth usage for the day, week, or month.
Who We Are
The OIT Help Desk is CMU's main provider of technology support to the on and off-campus students, faculty, and staff University-wide, 7 days a week.
What We Do
Whenever you have a computer/telecommunications related problem, you can ask the Information Technology Help Desk.
Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.
The range of Help Desk support extends from software packages (such as Microsoft Office and Microsoft Security Essentials) installed on your personal computer to network resources (such as CentralLink and wireless networking). We support both Windows and Mac computers.