Help Desk

​​​​How do​ I get help?

If you need im​​mediate assis​t​ance, please call our Help Desk at 989.774.3662

 
If you're a new student, faculty, or staff member, check out our tips for Getting Started at CMU. Please visit our Knowledge Base for helpful information covering all aspects of CMU technology!

 
Looking for software? Try the Software Download Center or download Microsoft Office applications for free!

  • Mon-Thurs: 7 AM to Midnight
  • Friday: 7 AM to 6 PM
  • Saturday: 12 PM to 6 PM
  • Sunday: 12 PM to Midnight​

Please note: hours may vary during holiday breaks, or when classes are not in session.


Help Desk Schedule (Spring Break 2015 Only)

  • Saturday, March 7th: Closed
  • Sunday, March 8th: Closed
  • Monday, March 9th through Thursday, March 12th: 7 AM to 6 PM
  • Friday, March 13th: Normal hours resume (see above)

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Who We Are

 
The OIT Help Desk is CMU's main provider of technology support to the on and off-campus students, faculty, and staff University-wide, 7 days a week.

 
What We Do

 
Whenever you have a computer/telecommunications related problem, you can ask the Information Technology Help Desk.

 
Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.

 
The range of Help Desk support extends from software packages (such as Microsoft Office and Microsoft Security Essentials) installed on your personal computer to network resources (such as CentralLink and wireless networking). We support both Windows and Mac computers.

 
Check Your Bandwidth

Log in to check your bandwidth usage for the day, week, or month.


 
Employment Opportunities

Are you a current student and interested in working at the Help Desk? Apply today!


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 Contact Us

 
Mon-Thurs: 7 AM to Midnight 
 Friday: 7 AM to 6 PM 
 Saturday: 12 PM to 6 PM 
 Sunday: 12 PM to Midnight 
 
 Please note: hours may vary during holiday breaks, or when classes are not in session
 
 
 Phone: (989) 774-3662
 Chat: Click the image below
 Email: helpdesk@cmich.edu
Walk-in: Park Li​brary 101
 
 Availability of walk-in service varies by Park Library building hours
 
 btn_helpdeskchat2
 
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