About 1,700 prescriptions are delivered on campus to Central Michigan University faculty and staff each year, and CMU Health – University Health Services Pharmacy Director Eric Curtiss has improved the popular service.
Improvements to the delivery tracking system to keep up with demand and enhancements to the reordering system to ensure an adequate stock of medication have streamlined operations.
Overall, more than 16,000 prescriptions are filled each year at the University Health Services pharmacy in Foust Hall. The bulk of orders are for students, although faculty, staff, retirees and dependents make up 42 percent of the business.
"We try to separate ourselves by offering services that aren't available from other pharmacies," Curtiss said.
Curtiss said other services available include:
- Ninety-day prescription processing
- Billing through CentralLink to student or faculty/staff personal accounts
- Easy processing of CMU flexible spending account cards
- Online ordering at rxrefill.cmich.edu
"Customer service is of the utmost importance to us," Curtiss said. "That is why we find additional suppliers for high-movement drugs to help keep costs down for non-insured patients."
The pharmacy is open 9 a.m. to 5 p.m. Monday through Friday in Foust 256, and short-term parking is available in Lot 28 next to Foust Hall.