Carls Center Contact, Hours and Hearing Hotlines
Contact Information
| Mailing address | 
|---|
| 1280 East Campus Drive Health Professions Building 1101 Central Michigan University Mount Pleasant, MI 48859  | 
| Phone | 
|---|
| 989-774-3904 | 
| Fax | 
|---|
| 989-774-1891 | 
Hours of operation
| Services | Hours | 
|---|---|
| Audiology | Appointments Monday - Thursday, 9 a.m. - 4 p.m. | 
| Physical therapy | Fall and Balance Clinic for vestibular, neurological and physical rehabilitation, Monday - Friday, 9 a.m. - 4 p.m. | 
| Orthopedic clinic | Musculoskeletal and pre-/post-surgical rehabilitation, Tuesday and Thursday afternoons starting at 12 p.m. | 
| Speech-language pathology | Appointments are available during both day and evening hours, Monday - Thursday | 
| Approved Autism Evaluation Center | Contact the Carls Center for Clinical Care and Education for further information | 
Attention Carls Center patients:
If you are in need of assistance with their hearing aids, please contact your hearing aid manufacturer directly at the following numbers:
Hearing aid manufacturer public health crisis customer hotlines
| Manufacturer | Telephone | Email/Website | Video Support | 
|---|---|---|---|
| OTICON | 800-526-3921 x2037 Open 24 hours  | ||
| PHONAK | 800-679-4871 Open 8-5 p.m., Monday-Friday  | info@phonak.com | https://www.phonakpro.com | 
| RESOUND | 888-735-4327 | https://www.resound.com | |
| SIGNIA | 800-350-6093 | Email customer service via app | |
| UNITRON | 866-230-0115 Open 8-5 p.m. CST, Monday-Friday  | information.unitron@unitron.com | |
| WIDEX | 844-497-8844 Open 9-5 p.m. EST  | https://www.widex.com/en/ | 
Cochlear implant public health crisis customer hotlines
| Manufacturer | Telephone | Online Video Support | |
|---|---|---|---|
| ADVANCED BIONICS | 866-431-4977 | support@advancedbionics.com | https://www.myABonline.com | 
| MED EL | 888-633-3524 | customerservice.us@medel.com | https://www.medel.com/us/user-support-us/ | 
| COCHLEAR AMERICAS | 800-483-3123 | customer@cochlear.com | https://www.cochlear.com/us/en/home |