Assurance of Learning
At the College of Business Administration, we don’t leave student success to chance. We measure it, evaluate it and continuously improve it.
Assurance of Learning is the process we use to make sure you are developing the knowledge and skills needed for your career. It connects what we teach, how we assess learning and how we improve your experience over time and it’s a key part of our accreditation through AACSB International.
How the process works
Assurance of Learning focuses on the knowledge and core skills every graduate should have, including:
- Business knowledge
- Data analysis
- Oral communication
- Written communication
- Problem solving
You will build and demonstrate this knowledge and these skills throughout your program through coursework, projects and presentations. Faculty assess student work using shared rubrics, review the results and make updates where needed that strengthen courses, assignments and learning experiences. Then the cycle repeats.
Why it matters
Assurance of Learning ensures your education stays aligned with industry expectations and evolving business needs. It also holds us accountable. Accreditation standards from AACSB International require clear evidence that students are achieving learning goals and we use that same data to improve your experience.
Even if you never hear the term, you see the results in stronger courses, clearer expectations and more relevant, career-focused learning.
Where we stand
We use standardized exams, projects and presentations to directly measure student learning across five areas: business knowledge, data analysis, oral communication, written communication and problem solving. Faculty evaluate student work using consistent standards and compare results against established performance targets.
Results from the 2025-26 academic year show strong performance in problem solving and oral communication, along with an opportunity to strengthen business knowledge.
86.5%
Problem solving | Target met
Average performance in designing solutions to complex business problems.
99.5%
Oral communication | Target met
Students met or exceeded expectations for professional oral presentations.
74.1% / 67.9%
Business knowledge | Below target
Results on two exam versions fell below our 75% target, highlighting areas where the curriculum could be strengthened.
Assessment results are tools for continuous improvement, not final judgments on program quality. Faculty use them to identify strengths, address gaps and evaluate whether our expectations remain appropriately challenging. Whether we meet a target or fall short, the results provide valuable insights that help us identify opportunities for improvement and guide future decisions.
That's how we maintain quality, by continually measuring, learning and making our programs stronger.
Improvement in action
Meet the Director of Assessment and Accreditation, Tamara Merseli, and discover how we make sure you’re building the skills employers expect and improving every step of the way.
