Carls Center Contact, Hours and Hearing Hotlines

Contact Information

Mailing address
1280 East Campus Drive Health Professions Building 1101 Central Michigan University Mount Pleasant, MI 48859

Phone
989-774-3904

Fax
989-774-1891

Hours of operation

Services	Hours
Audiology	Appointments Monday - Thursday, 9 a.m. - 4 p.m.
Physical therapy	Fall and Balance Clinic for vestibular, neurological and physical rehabilitation, Monday - Friday, 9 a.m. - 4 p.m.
Orthopedic clinic	Musculoskeletal and pre-/post-surgical rehabilitation, Tuesday and Thursday afternoons starting at 12 p.m.
Psychology	Appointments are available during both day and evening hours, Monday - Friday
Speech-language pathology	Appointments are available during both day and evening hours, Monday - Thursday
Central Autism Assessment and Treatment Center	Contact the Carls Center for Clinical Care and Education for further information

Attention Carls Center patients:
If you are in need of assistance with their hearing aids, please contact your hearing aid manufacturer directly at the following numbers:

Hearing aid manufacturer public health crisis customer hotlines

Manufacturer	Telephone	Email/Website	Video Support
OTICON	800-526-3921 x2037 Open 24 hours
PHONAK	800-679-4871 Open 8-5 p.m., Monday-Friday	info@phonak.com	https://www.phonakpro.com
RESOUND	888-735-4327	https://www.resound.com
SIGNIA	800-350-6093	Email customer service via app
UNITRON	866-230-0115 Open 8-5 p.m. CST, Monday-Friday	information.unitron@unitron.com
WIDEX	844-497-8844 Open 9-5 p.m. EST	https://www.widex.com/en/

Cochlear implant public health crisis customer hotlines

Manufacturer	Telephone	Email	Online Video Support
ADVANCED BIONICS	866-431-4977	support@advancedbionics.com	https://www.myABonline.com
MED EL	888-633-3524	customerservice.us@medel.com	https://www.medel.com/us/user-support-us/
COCHLEAR AMERICAS	800-483-3123	customer@cochlear.com	https://www.cochlear.com/us/en/home