Our Mission
The mission of the University Transformation Office is to provide portfolio management, program and project execution, process improvement, organizational change enablement, and innovation empowerment, to drive transformative outcomes that maximize efficiency, enhance institutional capabilities and foster a culture of excellence.
Change management and process improvement is a journey, and we will adjust our approach and cadence based on the voice of our customers—YOU. Your feedback helps us support your needs and drive meaningful change.
Do you have suggestions on how we can better showcase who we are and what we do? Do you have questions, pain points, or ideas for improvement? We’re listening, email us.
From concept to capability: UTO is operational and delivering
What the UTO has accomplished in the first 6 months:
Established the infrastructure for transformation
- Launched the University Transformation Office as CMU’s portfolio, project, business process, and change management operational engine
- Defined purpose, services, intake processes, templates, and governance approach
- Hired and trained our team members
- Built foundations for portfolio management, initiative tracking, and transparent prioritization
- Created a website, communications, and philosophy that position UTO as a partner
Created new collaborative governance and advisory structures
- Formed and operationalized the Change Champion Network (30+ cross-campus ambassadors)
- Created the portfolio governance team, consisting of a subset of Change Champions
- Designed and launched thematic Advisory Teams for mission-critical initiatives (e.g., Events & Space)
Successfully deliver priority projects with visible value
- Projects in Partnership (login required)
Began creation of the change management roadmap
- Obtained support and then an official charge from the CMU Board of Trustees to build and implement a change management framework and roadmap. Article A "roadmap" for change at CMU
- Planned and scheduled Change Management Workshops with key stakeholders across the University.
- Created the “Change Spotlight” to begin sharing information on organizational change management
The journey ahead – What’s next for UTO
The next six months will focus on:
- Full design of the implementation plan for the change roadmap
- Successfully deliver priority projects, review, and prioritize requested projects
- Expanding communication channels + dashboards
- Deepen partnerships with units to drive measurable outcomes
- Continued empowerment of Change Champions and Project Advisory Team