The essential duties of the patrol officer are divided into nine main functional areas: communication, decision-making, staff assistance, investigation/interrogation, planning and organizing, patrolling, controlling situations, equipment used, and policies and procedures.
Communication Activities: Interacts and communicates with the public, co-workers, staff, students, and other police departments; Reports complaints, unusual and/or hazardous conditions, broken/damaged equipment and other emergency information; Enters, transcribes, records, stores, or maintains information in either written form or by electronic/magnetic recording; Completes daily logs/work records; Dispatches personnel to calls for service; May testify in court.
Decision-Making Activities: Reviews facts, literature, law books, etc., to draw conclusions regarding if laws have been broken or to determine if an arrest is warranted; Observes and analyzes situations to determine appropriate responses; Uses evidence collected at accident and emergency scenes to draw valid conclusions; Reviews policy and procedural guidelines, manuals, and department records to determine appropriateness and conformance with rules and regulations; Makes decisions on whether to terminate a vehicle pursuit.
Staff Assistance Activities: Provides back up for other officers; Provides general assistance to other police officers, supervisors and other agencies; Assists new officers in adapting to the department and instructs them in policing techniques; Assists others in specialized areas of professional police work.
Investigation and Interrogation Activities: Investigates crimes and motor vehicle accidents; Reviews criminal and non-criminal reports; Collects evidence at accident and crime scenes by photographing, recording information, drawing diagrams and lifting fingerprints; Administers blood alcohol, chemical and/or urine tests; Fingerprints people; Seizes and/or transports vehicles, evidence and/or property; Applies for and verifies warrants; Follows up on pending case investigations; May coordinate investigation process; Interviews victims and witnesses; Interrogates criminal suspects and prisoners.
Planning and Organizing Activities: Develops plans to accomplish work; Organizes time to meet assignment deadlines.
Patrolling Activities: Patrols campus; Locates emergency scenes; Cites for traffic and other law violations; Completes accident reports; Assists motorists with car problems; Directs and controls traffic; Controls parking at special events; Cleans and fuels patrol car; Provides security during transportation of large sums of cash and/or other valuables; Maintains key control and/or access to secure and restricted locations; Provides 24-hour escort service to students, faculty, staff, and guests of the university.
Controlling Situations/Activities: Protects property from unnecessary damage; Calms distraught persons at emergency scenes; Responds to violence and crime scenes; Responds to disturbance calls; Enforces laws and coverage of special events such as sporting events and concerts; Restrains suspects and makes arrests when appropriate; Provides medical assistance to the injured or sick; Establishes barricades around event parameters; Performs crowd control activities; Participates in building checks.
Equipment Use: Telecommunication equipment (e.g., phone, radio); Radar gun; Handcuffs; Video/audio recording equipment (e.g., copier, facsimile, computer); Emergency/first aid equipment (e.g., defibrillator, fire extinguisher); Gun; Baton; Chemical substance (e.g., pepper spray); Security checking devices.
In addition to the above activities, patrol officers are required: To follow department rules and regulations; Keeping appointments with interdepartmental meetings, court dates, pre-trial conferences, and training sessions; Maintaining standards of appearance such as uniform, well groomed hair and hygiene and physical fitness; Completing legal forms and documents; Obeying state laws and department regulations under normal and emergency situations; Participating in training; Provides security and protection services to the community by patrolling assigned areas or buildings to enforce policies and procedures, which may include security of individual building/stationary locations; Responds to emergencies by assessing the situation, employing tact, diplomacy, and individual judgment to remedy and/or maintain control; May require incumbent to provide on-site lead supervision over student service officers who may be present; Deters, restrains and/or arrests individuals attempting to inflict physical harm on themselves or others or to commit criminal acts; Completes necessary administrative form/reports related to incidents and/or arrests, to include gathering pertinent information from participants and/or witnesses and organizing it in a logical written form; Assists security director and/or lieutenant to conduct investigations or special projects as requested; Maintains regular communication with student service officers to obtain information about unusual and/or suspicious situations; Appears in court regarding incidents that occur in the university community when necessary; Provides traffic control during scheduled activities or during emergency situations as necessary; Enforces parking rules and regulations; Provides emergency first aid and/or CPR to injured persons, or assists in the transportation of ill or injured persons when necessary; Attends internal and/or external training courses, classes and seminars to further develop protection service skills and knowledge; Provides basic information and directions to students, faculty, staff and/or the general public; Provides superiors with daily activity reports/summaries related to the overall training and performance of student service officers; Maintains positive relations with external law enforcement agencies to obtain or exchange relevant protection service information; Provides programs and presentations which promote safety and security to students, faculty and staff.
Performs other work-related duties as requested (performance areas): Driving Skills; Orientation; Field Performance; Officer Safety; Situation Management; Report Writing; Self-Initiated Field Activity; Problem Solving/Decision Making; Investigative Skills; Communication Skills; Department Policies/Procedures; Laws & Procedures; Demeanor Toward Job; Acceptance of Feedback; Relationships with Citizens; Relationships with Department Members; General Appearance