The Office of Information Technology (OIT) provides a number of core services to CMU faculty, staff, and students.
OIT manages academic systems, the multimedia production and mediation in the classroom, the University data network including campus-wide wireless access, voice & chat systems, physical & virtual security, physical infrastructure & virtual infrastructure, and administrative applications.
Support for all technology services is provided through the Help Desk, which, in addition to being open during regular business hours, is also open most evenings and weekends. OIT also offers support for personal devices through heavily discounted cell phone and computer repair services.
OIT @ CMU
Complete wireless 802.11A/G/N coverage in all campus buildings
60% of the centralized infrastructure has been virtualized
100% of classrooms mediated, with a response time on service calls under 10 minutes
Over 2,500 student workstations available across campus
Night and weekend multi-channel support available for both institutional and personal technology
Click here to view more OIT announcements.
Fraudulent grant offer emails
A phishing scam indicating that the recipient may be eligible for a $400 grant is circulating campus. This is a part of a check cashing scheme meant to scam money from the recipient. If you receive any such messages, please delete them immediately.
10/30/2013 11:04 AM|
Blackboard phishing scam resurfaces
A variety of phishing emails claiming to be from Blackboard have been circulating CMU's email system. These messages can be identified because they carry a different appearance from regular announcements from CMU's Blackboard system. Please be especially cautious of any messages you receive from Blackboard that do not appear to be legitimate. If you wish to verify the legitimacy of any messages you receive, please contact the OIT Help Desk at 989.774.3662, by email at firstname.lastname@example.org, or click here to chat with a Help Desk representative.
9/25/2013 3:18 PM|
Student and alumni email conversion completed
The final 17,000 student and alumni email accounts were moved out of the old CMail system over this past weekend. Email is now working for all CMU students and alumni and can be accessed directly by clicking the email icon in CentralLink’s top bar.
If you encounter any issues when emailing your students, this is no longer symptomatic of the account conversion. Please report any problems to the OIT Help Desk at 989.774.3662 or via email at email@example.com so that we can address any issues individually.
8/20/2013 2:08 PM|
Email scam circulating campus
An email phishing scam is currently circulating campus, claiming to be from our system administrators in regards to an upcoming upgrade. Please note that this is not a legitimate email. While we are planning an upgrade to student email this weekend, all official communications on the upcoming student email migration will come from OIT@cmich.edu.
You can spot this email immediately because it comes from an @ees.kuleuven.be email address.
If you have received this email, please delete it immediately, and do not click on any links contained in the message. If you wish to verify the validity of any email messages, please contact the OIT Help Desk at 989.774.3662 or via email at firstname.lastname@example.org.
For official information regarding the upcoming student email migration, please visitwww.cmich.edu/email.
8/6/2013 1:30 PM|
Blackboard phishing scam
A phishing scam indicating that your Blackboard account has expired is currently circulating campus. Remember: any official messages of this kind will come from the OIT Help Desk or from Global Campus. Considering that this doesn't come from an @cmich.edu address, it's relatively easy to spot.
If you ever wish to verify the legitimacy of a message, please contact the OIT Help Desk at 989.774.3662, or forward the email to email@example.com for verification. Don't be fooled!
8/6/2013 1:09 PM|