Assisting Business and Non-Student Payers

If you are assisting a business or non-student payer with setting up a billing account or making payments to CMU, please use the information below to guide them through the correct procedures. These steps help ensure accurate billing and proper understanding of CMU’s financial policies.

Step 1: Request a billing account

Before payment can be processed, the Business and Non-Student Request Account Form must be completed. This form collects essential contact information and includes CMU’s Financial Responsibility Agreement, which outlines:

Payment expectations
Late fee policies
Collections procedures

Links for staff

Step 2: Provide account login details

Once the account is created, the business or non-student will receive a CMU ID number.
This CMU ID number serves as both the username and password to access the Transact Payment Portal.

Step 3: Share the payment portal link

Payers must use the following link to access Transact, CMU’s payment system:
https://commerce.cashnet.com/cmichpay

Please ask them to bookmark this link and delete any old or saved links used by authorized payers, as those will not work for business/non-student accounts.

Step 4: Explain CMU’s billing process

CMU does not send monthly billing statements for these account types.
A single invoice will be issued by the campus department providing the service.
The Student Account Services and University Billing (SASUB) Office does not generate or distribute invoices.

If your department needs assistance creating an invoice, refer to the:

Step 5: Understand payment reminders

SASUB sends a courtesy payment reminder to the email address listed in the account agreement. However, non-receipt of a reminder does not relieve the payer of financial responsibility. Staff should ensure the correct and monitored email address is provided on the form.

Step 6: Review payment options

Online payments via Transact:

ACH payments from corporate bank accounts are not accepted.
Business credit card payments incur a 4.25% processing fee.

If preferred, checks can be mailed to:

Central Michigan University

Attn: University Billing

Bovee UC 119

Mt. Pleasant, MI 48859

Standard Payment Terms:

Payment is due within 30 days, unless otherwise specified on the invoice.
Note: Some months may have adjusted due dates due to financial aid disbursement schedules.
If a late fee is assessed during one of these periods, the payer may contact SASUB at 989-774-3618 to request a fee waiver review.