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OIT Organization Structure

The Office of Information Technology is organized into six teams, each of which is headed by an Executive Director (or equivalent). Short descriptions of each of these teams are included below. 

Academic and Research Computing

The Academic and Research Computing (ARC) Team oversees and manages the “vertical market” applications in use across CMU’s academic colleges (non-healthcare related), as well as the Libraries and Office of Research and Graduate Studies. The staff making up this team are embedded in the colleges they support. This group reports to Dr. Ben Andera, Executive Director of Academic and Research Computing.

Enterprise Applications

The Enterprise Applications (EA) Team oversees and manages CMU’s core applications – those in wide use across all university divisions such as Office 365, SharePoint (CMU website and team sites), Blackboard, ImageNow, etc. This group reports to Eric Whitmore, Executive Director of Enterprise Application.

Healthcare IT

The Healthcare IT Team oversees and manages the “vertical market” applications in use across the Colleges of Health Professions and Medicine, university HIPAA-related clinical operations, and CMU Medical Education Partners. As in their parallel organization, the Academic  and Research Computing Team, they are embedded within the organizations they serve. The Healthcare IT Team reports to Kurt Smith, Assistant Dean of Healthcare IT.

Information Security

The Information Security Team (InfoSec), in close cooperation with additional staff members from the other OIT teams, manages CMU’s cybersecurity environment. A major function of this team is the monitoring and threat detection provided 12x7 by the Security Operations Center. The Information Security Team reports to Dr. Jerry Todd, CMU’s Chief Information Security Officer (CISO).


The Infrastructure Team oversees and manages CMU’s core technology platforms – the network, the telephone system, mediated classrooms, servers, storage, cable TV, etc. – and reports to Mark McDonald, Executive Director of Infrastructure.

Office of the CIO

The Office of the Chief Information Officer (OCIO) is a newly created team reporting to the CIO. The main objectives are ensuring a consistent and strategic approach to the use of IT across the enterprise, and ensuring a consistent, transparent, and efficient approach to the way OIT delivers value to the business. The core capabilities of the OCIO include strategy, planning, governance, and performance measurement. The OCIO Team reports in an interim status to Heather Jones, Associate Director of Administrative Services.