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Training and Professional Development

Today, more than ever, technology is an integral part of the teaching and learning environment as well as the professional workplace. We offer training and professional development to faculty, staff, and students in a variety of modalities. Below you will find some OIT-specific resources and opportunities and links to those available from other CMU and external organizations.

Fall 2024 - Classroom technology drop-in sessions

New to CMU or just in search of a refresher on standard classroom technology available across campus? Office of Information Technology staff members will be hosting drop-in sessions in a variety of buildings and room types between August 20th and August 22nd. Stop by for a demonstration of and hands-on assistance with Crestron control panels, logging into machines, software, accessing cloud storage solutions, connecting personal devices, using cameras, microphones, and web-conferencing software, and more. Equipment is standard across campus, so feel free to drop into any session, even if it isn't the actual or type of room you will be teaching in. No registration is required

  • Tuesday, August 20th - 12:30 - 2:30 p.m - Pearce 303 - Classroom
  • Wednesday, August 21st - 9:00 - 11:00 a.m. - BioSciences 1010 - Lecture hall
  • Wednesday, August 21st - 1:00 - 3:00 p.m. - Dow 135 - Active Learning Classroom
  • Thursday, August 22nd - 1:00 - 3:00 p.m. - Moore 116 - Classroom


OIT Knowledge Base

The OIT Knowledge Base is a terrific self-help resource that is available 24 hours a day 365 days of the year. OIT and other CMU staff members categorize, create, and maintain the content and customize whatever need be specifically for CMU users. Some content is publicly available, but the majority requires a sign in using a CMU Global ID and password. The search tool is a great way to find what you need in a hurry.


OIT Technology Awareness and Training Team (TATT)

The Technology Awareness and Training Team is based within the Office of Information Technology, but our collaboration and impact are University-wide. Please email Brian Roberts to begin a conversation about your training needs and interests.

Team objectives

  1. Create an awareness of enterprise (and other useful) technologies (software, hardware, systems, +) that are available for use across the CMU community;
  2. Coordinate, create, offer, and facilitate general and customized training resources, materials, and opportunities for users.
  3. Assist users in identifying and implementing the technologies that best suit their needs to achieve a goal, overcome a challenge, improve an experience, simplify a task, save time or money, and more.
  4. Champion creative use and best practices throughout implementation and use.
  5. Provide a connection to ongoing support for users.
  6. Conduct and review survey data and explore contributions and proposal for collaborations from parties that are interested in collaborating on efforts in an order of established priority.


Other CMU training resources